Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Average customer rating
4.5
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
255
4 Stars
61
3 Stars
38
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Customer Rating
5
Comfortable, discreet, and easy to use.
on July 28, 2026
Posted by: SantiaP
[This review was collected as part of a promotion.] My 1st impression is very positive. They fit perfectly with the ear tips already on. They are easy to insert and remove, and are so small that no one will notice them. While they’re not designed for ppl with single-sided deafness, they are a great option for those with mild to moderate hearing loss!
Response from ceretoneBy CS, Customer Service, August 3, 2026
Hello Santia,
Thank you for sharing your first impressions! We're delighted to hear that the hearing aids fit comfortably and that you found them easy to insert and remove. Thank you as well for pointing out that they're a great option for individuals with mild to moderate hearing loss. We appreciate you helping others understand who these hearing aids are best suited for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your first impressions! We're delighted to hear that the hearing aids fit comfortably and that you found them easy to insert and remove. Thank you as well for pointing out that they're a great option for individuals with mild to moderate hearing loss. We appreciate you helping others understand who these hearing aids are best suited for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Helpful to Hear TV
on July 27, 2026
Posted by: GayleW
[This review was collected as part of a promotion.] These hearing aids are helpful in watching TV. However, the aids have to be IN the case to adjust the volume. This is convenient if you don't have the case very close by, and something is too loud or too soft.
The case does have a visual display to be able to see volume and program mode, but the aids have to be, IN the case.
The case is small and compact and fits easily into my pants pocket or purse.
Overall, these are decent amplifiers, but it would be more user-friendly if you could adjust volume and program without having to take the hearing aids out and put them back in the case.
Also, I tried the different programs, but could not really tell a noticeable difference between them.
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Gayle,
Thank you for taking the time to share your feedback! We're glad to hear that the hearing aids have been helpful. We also appreciate your comments about the volume and program controls. The Core One Pro is designed so that these adjustments are made through the charging case, and we understand that this may not be as convenient when you're away from the case. Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve future designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're glad to hear that the hearing aids have been helpful. We also appreciate your comments about the volume and program controls. The Core One Pro is designed so that these adjustments are made through the charging case, and we understand that this may not be as convenient when you're away from the case. Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve future designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Life changing hearing aid!
on July 27, 2026
Posted by: ScottC
[This review was collected as part of a promotion.] This is a life changing hearing aid! With a long lasting battery, a sturdy casing, it’s an everyday device. It’s easily portable in its own carrying case, and by far the best value hearing aid on the market today!
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Scott,
Thank you so much for your amazing review! We're thrilled to hear that our hearing aids have made such a positive impact on your daily life. Knowing that you consider them one of the best values on the market truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your amazing review! We're thrilled to hear that our hearing aids have made such a positive impact on your daily life. Knowing that you consider them one of the best values on the market truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
A good product..performs well.
on July 27, 2026
Posted by: VickiF
[This review was collected as part of a promotion.] These are really almost invisible! They do an outstanding job of bringing up the volume of my hearing. They have additional sizes of plugs to go on the microphones so one can customize the fit. A charging cord is also provided. Charging is quick, and lasts long. They are certainly adequate for this price range.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Vicki,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your hearing aids and that you appreciate their discreet, nearly invisible design. It's great to know they've helped improve your hearing and that you found the included ear tip sizes helpful for achieving a comfortable, customized fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your hearing aids and that you appreciate their discreet, nearly invisible design. It's great to know they've helped improve your hearing and that you found the included ear tip sizes helpful for achieving a comfortable, customized fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
No Bluetooth adaptability ☹️
on July 27, 2026
Posted by: CarlaB
[This review was collected as part of a promotion.] These hearing aid have pros and cons. The packaging, portability design are perfect.. I can take them and charge them where ever I go. The Charge last all day, and consistent with sound. Controlling volume has to be done when it’s placed in the storage unit, which is inconvenient. While I wore the core one pro’s my tinnitus was gone. It’s comes with USB charger and different size ear combs to fit your ear size. It would be worth it to me to purchase if it had access to Bluetooth .
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Carla,
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the portable charging case, all-day battery life, consistent sound quality, and the included ear tip options for a comfortable fit. It's also wonderful to know that wearing the Core One Pro helped reduce the impact of your tinnitus. We appreciate your honest comments about the volume controls and Bluetooth connectivity. Your feedback is extremely valuable, and we'll be sure to share it with our product team as we continue improving our products and developing future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the portable charging case, all-day battery life, consistent sound quality, and the included ear tip options for a comfortable fit. It's also wonderful to know that wearing the Core One Pro helped reduce the impact of your tinnitus. We appreciate your honest comments about the volume controls and Bluetooth connectivity. Your feedback is extremely valuable, and we'll be sure to share it with our product team as we continue improving our products and developing future models. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
What did you say???
on July 27, 2026
Posted by: AlisonB
[This review was collected as part of a promotion.] It fits very comfortably, since there is no volume control it is extremely loud. I'm hard of hearing and it amplified everything but gave me very bad feedback.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Alison,
Thank you for your review. We're glad to hear that you found the hearing aid comfortable to wear. We're sorry, however, that the sound was too loud for your needs and that you experienced feedback. We understand how frustrating that can be. We also wanted to mention that if you're using the Core One Pro, the volume can be adjusted using the charging case. Lowering the volume may help improve your listening experience and reduce feedback. If you need assistance adjusting the volume, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review. We're glad to hear that you found the hearing aid comfortable to wear. We're sorry, however, that the sound was too loud for your needs and that you experienced feedback. We understand how frustrating that can be. We also wanted to mention that if you're using the Core One Pro, the volume can be adjusted using the charging case. Lowering the volume may help improve your listening experience and reduce feedback. If you need assistance adjusting the volume, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great hearing aids for a cheaper price
on July 27, 2026
Posted by: EvanB
[This review was collected as part of a promotion.] These are great over the counter hearing aids. I have a very savory hearing loss and they work pretty good. I’ve been using them as my backup hearing aids when my hearing aid battery is dead I’ll wear these while they charge. They are very portable and durable no Bluetooth. In
Things I didn’t like is that I had to turn the volume all the way up in order to hear anything and also in order to turn the volume up you have to leave them in the case to turn them up. But over all these would be a great over the counter hearing aid and cheaper than others.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Evan,
Thank you for taking the time to share your review! We're glad to hear that the hearing aids have been a reliable backup for you and that you've found them portable, durable, and a great value compared to other over-the-counter options. We also appreciate your honest feedback about the volume level and the need to adjust the volume while the hearing aids are in the charging case. We understand how that can be less convenient, and we'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your review! We're glad to hear that the hearing aids have been a reliable backup for you and that you've found them portable, durable, and a great value compared to other over-the-counter options. We also appreciate your honest feedback about the volume level and the need to adjust the volume while the hearing aids are in the charging case. We understand how that can be less convenient, and we'll be sure to share your comments with our product team as we continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Would not recommend ear piece came off easily
on July 27, 2026
Posted by: LeslieH
[This review was collected as part of a promotion.] First these were not comfortable in the canal no matter which canal size attachment I used and also made my ear itch so seems like I am allergic to the rubber attachement. I made sure they were clipped on and not coming off but unfortunately one did come off in my ear canal not sure how when I triple checked and my husband had to take tweezers to get it out. I have used other over the counter ones before with no issues but interference feedback which I had with these also but would subside moving the hearing aide in the right spot in your ear. I would not recommend these due to the rubber canal piece easily getting disconnected. They also didn't hold a charge well had to charge every evening. Not worth it for the price point.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Leslie,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our hearing aids did not meet your expectations. Your comments regarding the fit, ear tip retention, battery life, and overall comfort are extremely valuable to us. We take feedback like yours seriously and will be sure to share it with our product team as we continue to improve the design and performance of our products. If you're open to it, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our hearing aids did not meet your expectations. Your comments regarding the fit, ear tip retention, battery life, and overall comfort are extremely valuable to us. We take feedback like yours seriously and will be sure to share it with our product team as we continue to improve the design and performance of our products. If you're open to it, please don't hesitate to reach out to our customer service team so we can assist further:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone