Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Average customer rating
4.5
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
255
4 Stars
61
3 Stars
38
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Customer Rating
5
Love
on August 10, 2026
Posted by: KlodianaD
[This review was collected as part of a promotion.] This caretone hearing aid is amazing! It works great and it’s so easy to use and useful. They are amazing and I highly recommend!! Great for elderly generation or anyone with hearing loss
Response from ceretoneBy CS, Customer Service, August 17, 2026
Hello Klodiana,
Thank you so much for your wonderful review! It's great to know that you're enjoying the experience and would recommend them to others. We truly appreciate your support and kind words! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! It's great to know that you're enjoying the experience and would recommend them to others. We truly appreciate your support and kind words! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
The Core One Pro is comfortable and amplifies well.
on August 10, 2026
Posted by: AudreyR
[This review was collected as part of a promotion.] The Ceretone Core One Prowas very comfortable to wear. They came with a small case that you charge the Core One Pros in. The batteries were easy to charge and lasted.all day into the evening.
The only thing I had trouble with was feedback when I put my phone near my ear. I played with the programs but could not eliminate the feedback.
All in all Core One Pro did very well.
The only thing I had trouble with was feedback when I put my phone near my ear. I played with the programs but could not eliminate the feedback.
All in all Core One Pro did very well.
Written by a customer while visiting ceretone
Customer Rating
1
These hearing aids are not helpful
on August 10, 2026
Posted by: VeronicaE
[This review was collected as part of a promotion.] These hearing aids are not something I can recommend. They make my ears feel like I have a cotton swab stuffed in there. They are very difficult to remove because the string is too short to easily grasp. The squawk feedback is very hard to control and when I talk my voice sounds like it’s being loudly amplified. Because they do not connect to an APP they are hard to control. I found I had to slap my ear to change the program and found it difficult to control the volume.
Response from ceretoneBy CS, Customer Service, August 14, 2026
Hello Veronica,
Thank you for taking the time to share your feedback. We're sorry to hear that the hearing aids didn't provide the experience you were hoping for.
We understand that fit and comfort can vary from person to person, and we appreciate your comments. Feedback like yours is valuable and helps us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We're sorry to hear that the hearing aids didn't provide the experience you were hoping for.
We understand that fit and comfort can vary from person to person, and we appreciate your comments. Feedback like yours is valuable and helps us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Exellent product
on August 9, 2026
Posted by: AnisabelL
[This review was collected as part of a promotion.] These hearing aids are exellent for people with hearng impairments and are very easy to use .They come with their own changer, making them perfect to take any were so you can hold conversations regardless of your hearing loss; I give them a 10 out of 10.
Response from ceretoneBy CS, Customer Service, August 12, 2026
Hello Anisabel,
Thank you so much for your amazing review! We're delighted to hear that our hearing aids have been easy to use and are helping you enjoy conversations with greater confidence. Your 10/10 rating and recommendation truly mean a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your amazing review! We're delighted to hear that our hearing aids have been easy to use and are helping you enjoy conversations with greater confidence. Your 10/10 rating and recommendation truly mean a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Hearing aids turn off and start charging automatically when correctly seated in the charger
on August 8, 2026
Posted by: MicahR
[This review was collected as part of a promotion.] The Ceretone OTC core one pro hearing aids are a nice product as you can see in the picture, they're sleek and virtually invisible once inside the ear canal pro wind noise control with crystal clarity on program force intended to relieve tinnitus symptoms. Very durable. Love the setup and a nice battery as with most hearing aids takes 4 to 6 weeks to get to wearing but overall comfortable
Written by a customer while visiting ceretone
Customer Rating
4
Really comfortable fit
on August 7, 2026
Posted by: JeanaF
[This review was collected as part of a promotion.] Ceretone One Pro in-ear-canal hearing aids charge quickly, fit comfortably, and have a crisp, adjustable sound. The only reason I gave them 4 stars is they squeal (feedback) when something gets close to them, like someone hugging you.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Jeana,
Thank you so much for sharing your experience! We're delighted to hear that you've been enjoying the quick charging, comfortable fit, and crisp, adjustable sound quality. We also appreciate your honest feedback about the feedback (squealing) when something gets close to the hearing aids, such as during a hug. This can sometimes occur if the hearing aids shift slightly in the ear or if the ear tips aren't creating the ideal seal. Trying a different ear tip size or ensuring the hearing aids are seated securely in the ear canal may help reduce this effect. Your feedback is incredibly valuable to us, and we'll be sure to share it with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're delighted to hear that you've been enjoying the quick charging, comfortable fit, and crisp, adjustable sound quality. We also appreciate your honest feedback about the feedback (squealing) when something gets close to the hearing aids, such as during a hug. This can sometimes occur if the hearing aids shift slightly in the ear or if the ear tips aren't creating the ideal seal. Trying a different ear tip size or ensuring the hearing aids are seated securely in the ear canal may help reduce this effect. Your feedback is incredibly valuable to us, and we'll be sure to share it with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great product!
on August 6, 2026
Posted by: JosephC
[This review was collected as part of a promotion.] It fits great in my ears. Super easy to pair!!! The materials are great, and it’s very durable. I had dropped them by accident many times, but there are no damage!! Overall I love it!
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Joseph,
Thank you so much for your review! It's great to know that they've held up well even after being accidentally dropped several times, that's exactly the kind of reliability we strive to provide. Most importantly, we're thrilled to hear that you love them! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's great to know that they've held up well even after being accidentally dropped several times, that's exactly the kind of reliability we strive to provide. Most importantly, we're thrilled to hear that you love them! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
2
Wasn't a good fit for my ears
on August 6, 2026
Posted by: KandiK
[This review was collected as part of a promotion.] Bummer! These hearing aids just didn't work for my ears. I found the design super sleek and practically invisible, but they just wouldn't sit comfortably in my ear. I tried all three sets of the included tips, but none of them gave me a good fit. Initially, they constantly whistled super loud for a while, which was not fun. After the whistling finally stopped and a few minutes passed, my ears started hurting from the improper fit and the sound was totally unclear. These hearing aids do not need an app in order to use them, which is nice and they charged quickly in the case. I'm not new to hearing aids, so I don't believe it was my fault. Based on my experience, I am unable to recommend this product.
Response from ceretoneBy CS, Customer Service, August 6, 2026
Hello Kandi,
Thank you for taking the time to share your honest feedback. We're sorry to hear that the hearing aids weren't a comfortable fit for your ears.
We're glad you liked the sleek, discreet design and the convenient charging case. However, we're sorry that you experienced discomfort and whistling. Whistling is often caused by an improper fit or an incomplete seal, but we understand that every ear is different. We appreciate your comments and will share them with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We're sorry to hear that the hearing aids weren't a comfortable fit for your ears.
We're glad you liked the sleek, discreet design and the convenient charging case. However, we're sorry that you experienced discomfort and whistling. Whistling is often caused by an improper fit or an incomplete seal, but we understand that every ear is different. We appreciate your comments and will share them with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone