Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Average customer rating
4.5
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
255
4 Stars
61
3 Stars
38
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Customer Rating
5
Work amazing and very discreet
on May 5, 2026
Posted by: JanetS
[This review was collected as part of a promotion.] This set of Ceretone OTC Core One Pro hearing aids really work well for an over the counter aid. Two things that really stand out to me are the level of hearing is awesome, particularly for the price range. One of the most important things however is how small they are and they fit very well in your ears and you would never even know that someone had hearing aids in their ears. Just take a look at the photo to see how discreet they are. This is a really good quality set of hearing aids at an affordable price.
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello Janet,
Thank you so much for taking the time to share your experience! We’re really glad to hear that you’re enjoying the Core One Pro and that the sound quality and performance have impressed you, especially at this price point. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share your experience! We’re really glad to hear that you’re enjoying the Core One Pro and that the sound quality and performance have impressed you, especially at this price point. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Comfortable and good value
on May 5, 2026
Posted by: NenaP
[This review was collected as part of a promotion.] I received these Core One Pro in-ear-canal hearing aids by Ceretone for my dad. He is 78 and has had a hearing loss in both ears for many years. He has been using a hearing aid from a provider who he has to see often for adjustments and troubleshooting and there have been times it stops working completely. These hearing aids provide him with the option of wearing them in both ears and being in control of adjustments himself. It took him some time to feel comfortable with hearing aids at all, so he was a little intimidated at first. BUT he found the process of setting up and using to he very straightforward and simple. He had a bit of help from my 8 year old and was able to use them right away. He provided feedback that he really likes how they look- they are subtle and not obvious. He also found them to be very comfortable.. which is a huge plus. He did say the hearing aids from a provider offer him better hearing overall but he wasn’t sure if he just needed a bit more time to play with the settings on these. The hearing aids from the provider are also much more expensive. He was pleasantly surprised at how cost effective these are. There have been times on vacation that his hearing aids from his provider have stopped working, he says he will bring these from Ceretone as a backup on trips and continue to use them to see if he can adjust the settings more to his liking. An important note to anyone without hearing aid experience is- ensure you have a medical professional check for earwax. Buildup will impact your hearing and the efficacy of hearing aids.
Response from ceretoneBy CS, Customer Service, May 7, 2026
Hello Nena,
Thank you so much for taking the time to share such a thoughtful review. We’re truly happy to hear that your dad has been having a positive experience with the Core One Pro. It’s especially wonderful to know that, after some initial hesitation, he found the setup process straightforward and was able to start using them right away, with a little help from your 8-year-old assistant! We appreciate his honest feedback regarding sound performance compared to provider-fitted hearing aids. Since everyone’s hearing needs are unique, it can sometimes take a bit of time and adjustment to find the settings that work best. We’re encouraged to hear he plans to continue experimenting with them, and we’re honored that he considers Ceretone a reliable backup option for travel. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share such a thoughtful review. We’re truly happy to hear that your dad has been having a positive experience with the Core One Pro. It’s especially wonderful to know that, after some initial hesitation, he found the setup process straightforward and was able to start using them right away, with a little help from your 8-year-old assistant! We appreciate his honest feedback regarding sound performance compared to provider-fitted hearing aids. Since everyone’s hearing needs are unique, it can sometimes take a bit of time and adjustment to find the settings that work best. We’re encouraged to hear he plans to continue experimenting with them, and we’re honored that he considers Ceretone a reliable backup option for travel. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
So far so good! Still impressed!
on May 5, 2026
Posted by: GinaR
[This review was collected as part of a promotion.] These have impressed me!! Seriously. I have been wearing hearing aids for years. They were also in ear ones, but they cost around $2500. They lasted about 2 years before needing new, but always about a year in the aids went from lasting 10/12 hrs on a charge to barely 8. That seemed pricey but compared to the traditional hearing aids at around 7k I liked the brand I was using. I stuck with them because I loved specific things about them. I admit I barely used all their functions though. These are just as good when considering the price. Which is a huge deal for me. I literally use these just like I did my old ones. Put them in and away I go. I noticed no difference with the sound quality at all or that was enough to make me think I'd ever go back to paying what I was for the old brand. I do notice if I have them in and answer the phone the feedback is more than my other brand and sometimes they change programs on their own easier than my old pair did. Like shutting the car door. But for the difference in price and someone who needs to watch every penny and horrible medical insurance when it comes to hearing aids these are great!!! Like I said, I never used all the bells and whistles even on my 2500k pair so I find these just what I need. I've had them about a month so can't comment on the battery life etc, that's all still going strong!
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello,
Thank you so much for such a thoughtful review! We’re truly glad to hear that the hearing aids are delivering the sound quality and everyday performance you need, especially given your long experience with other brands. It means a lot to know they’ve been a practical and cost-effective solution for you without feeling like a downgrade in day-to-day use. We also appreciate you pointing out the feedback during phone calls and the occasional program switching, this is helpful feedback for us, and we’ll definitely keep it in mind as we continue improving. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for such a thoughtful review! We’re truly glad to hear that the hearing aids are delivering the sound quality and everyday performance you need, especially given your long experience with other brands. It means a lot to know they’ve been a practical and cost-effective solution for you without feeling like a downgrade in day-to-day use. We also appreciate you pointing out the feedback during phone calls and the occasional program switching, this is helpful feedback for us, and we’ll definitely keep it in mind as we continue improving. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Huh, can you hear me now? Yup!
on May 5, 2026
Posted by: TerrieD
[This review was collected as part of a promotion.] Ceretone Core One Pro is an almost invisible to the eye hearing aid! The hearing difference was amazing! Set up was straight forward and painless! Comes with many settings from outdoor to in door and everything in between. Quick recharge time and compact case for in the go!
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello,
Thank you so much for taking the time to share your experience! We’re really glad to hear that the Core One Pro has made such a positive difference for you and that you found the setup straightforward. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share your experience! We’re really glad to hear that the Core One Pro has made such a positive difference for you and that you found the setup straightforward. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
the quality is very good and sounds very clear
on May 5, 2026
Posted by: HaN0
[This review was collected as part of a promotion.] I really like Ceretone Core One Pro (in-ear-canal) because the quality is very good and sounds very clear. The color matches the skin color so it looks very natural. The product packaging is very elegant and user-friendly.
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello,
Thank you so much for your kind review! We’re really glad to hear that you’re enjoying the Core One Pro and that you’re happy with the sound clarity and overall quality. It’s also great to know you appreciate the natural, discreet look and the user-friendly packaging. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind review! We’re really glad to hear that you’re enjoying the Core One Pro and that you’re happy with the sound clarity and overall quality. It’s also great to know you appreciate the natural, discreet look and the user-friendly packaging. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I can hear again!
on May 4, 2026
Posted by: CarolH
[This review was collected as part of a promotion.] I was so excited to receive the Ceretone Core One Pro hearing aid set. I have trouble hearing conversations and the TV. This set was very easy to use, and very fast in charging the battery. When i put them in my ear canals, I was amazed at how well I could hear. In fact, they worked so well that I had to lower the volume. They are easy to insert. You can easily turn the volume up and down and has other settings you can set on your phone with the Ceretone app. These are small enough you can carry them in your purse. I never knew wearing hearing ads could be so easy. I would highly recommend these Ceretone Core One Pro to anyone with hearing problems.
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello,
Thank you so much for sharing such a wonderful review! We’re truly delighted to hear how well the Core One Pro has helped you with conversations and watching TV, and that the setup and everyday use have been so easy for you. We really appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a wonderful review! We’re truly delighted to hear how well the Core One Pro has helped you with conversations and watching TV, and that the setup and everyday use have been so easy for you. We really appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Works great for mild or moderate hearing loss!
on May 4, 2026
Posted by: AlyseK
[This review was collected as part of a promotion.] I cannot say enough about my Ceretone Core Obe Pro hearing aids. They are reasonably priced and actually working great! I have mild hearing loss and tinnitus. My Ceretone aids have significantly cut my tinnitus down and and no longer have a buzzing noise. They are so small that you can't even notice that Im hard if hearing. They come in a rechargeable case that fits in my pocketbook. I used them immediately and the charge lasts me a couple of days.
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello,
Thank you so much for sharing your experience! We’re really glad to hear that the Core One Pro has been working well for your mild hearing loss and that it has helped reduce your tinnitus and buzzing sounds. We’re especially happy that you were able to start using them right away with ease. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear that the Core One Pro has been working well for your mild hearing loss and that it has helped reduce your tinnitus and buzzing sounds. We’re especially happy that you were able to start using them right away with ease. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Healing by weight hearing aids for mild hearing lo
on May 4, 2026
Posted by: HelenD
[This review was collected as part of a promotion.] My sister is hard of hearing and wears hearing aids on a regular basis. She was very happy for the chance to try out a new set of hearing aids. They look very nice and and are extremely lightweight so they practically disappear into the ear and she forgot at times she was wearing them as she is used to ones that go over her ear so this was a new experience for her. She had high hopes that they would make an excellent backup pair. Should her initial pair be in repair or if a battery were to die. But unfortunately, there was a lot of trial and error in adjusting to them and they’re not for her. She did like the fact that they were rechargeable and the case is also very lightweight, which made them ideal for travel or throwing them into her purse. She was very excited to receive them and wanted to Justin customize them to fit her as hearing loss is not a one size fits all situation. But apparently, after she checked the site she saw that if you suffer from severe hearing loss, which she does, these are not suitable. So be aware these are for mild hearing loss. Also, they are not really customizable and there are no advance controls. They’re basically a great starter pair to see if your hearing loss is mild or mild to moderate. Ones you can just throw on without an app and without the need to adjust for different noise environments. She really wanted to love these hearing aids, but with her moderate to severe hearing loss she will need to continue to see an audiologist for her hearing aids. The main thing she needs in hearing aids is for them to be customizable, and these sadly are not.
Response from ceretoneBy CS, Customer Service, May 6, 2026
Hello Helen,
Thank you so much for taking the time to share such a thoughtful review. We’re really glad to hear your sister found the design lightweight, discreet, and comfortable, and that she liked the convenience of the rechargeable case, especially for travel and everyday use. We’re also very grateful for your honest feedback about the fit for her level of hearing loss and the need for more advanced customization. Hearing needs can vary significantly from person to person, and we understand how important it is to have devices that can be finely tuned, especially for severe hearing loss. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share such a thoughtful review. We’re really glad to hear your sister found the design lightweight, discreet, and comfortable, and that she liked the convenience of the rechargeable case, especially for travel and everyday use. We’re also very grateful for your honest feedback about the fit for her level of hearing loss and the need for more advanced customization. Hearing needs can vary significantly from person to person, and we understand how important it is to have devices that can be finely tuned, especially for severe hearing loss. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone