Customer reviews from ceretone
Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Average customer rating
4.5
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
255
4 Stars
61
3 Stars
38
2 Stars
9
1 Star
2
Customer Reviews for Ceretone - Core One Pro CIC OTC Hearing Aids Discreet In-Ear Fit, Adaptive Noise Management, Auto On/Off, LED Indicators - Beige
Customer Rating
2
Disappointing
on May 10, 2026
Posted by: JenniferY
[This review was collected as part of a promotion.] I was very excited to try this product, but unfortunately, it felt short. I used a PC to set it up and the hearing test fails to send. The mobile app has tutorials, but I can’t find them on the computer. The hearing test on the mobile phone does not work. Tutorials also have bad audio. Ultimately, I could not use them.
Response from ceretoneBy CS, Customer Service, May 12, 2026
Hello Jennifer,
Thank you for sharing your experience, and we’re very sorry to hear about the trouble you encountered during setup. We appreciate your feedback regarding the hearing test, tutorials, and audio quality, as this helps us identify areas that need improvement. We’d still love the opportunity to help troubleshoot the issues you experienced and see if we can get everything working properly for you. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience, and we’re very sorry to hear about the trouble you encountered during setup. We appreciate your feedback regarding the hearing test, tutorials, and audio quality, as this helps us identify areas that need improvement. We’d still love the opportunity to help troubleshoot the issues you experienced and see if we can get everything working properly for you. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Easy to use.
on May 9, 2026
Posted by: GabrielaV
[This review was collected as part of a promotion.] The set up was simple and easy to use. The size of these hearing aids is very convenient and discreet. The sound is good with not static interference. I did however struggle with them staying in my ear, even after changing to different size eartips. I also have this problem with earbuds, so it might just be a me problem and not the hearing aid.
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Gabriela,
Thank you for taking the time to share your experience. We’re glad to hear the setup process was simple, and that you found the hearing aids discreet, comfortable in size, and free from static interference. It’s great to know the sound quality worked well for you overall. We also appreciate your honest feedback regarding the fit. Ear shape can vary quite a bit from person to person, so difficulty keeping devices in place can sometimes happen. Your feedback is very helpful and appreciated. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience. We’re glad to hear the setup process was simple, and that you found the hearing aids discreet, comfortable in size, and free from static interference. It’s great to know the sound quality worked well for you overall. We also appreciate your honest feedback regarding the fit. Ear shape can vary quite a bit from person to person, so difficulty keeping devices in place can sometimes happen. Your feedback is very helpful and appreciated. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Very good
on May 9, 2026
Posted by: AnnieN
[This review was collected as part of a promotion.] Got this from Influenster! These hearing aids are very small and discreet in appearance.you’re able to set or adjust the volume from the case for each piece. These do a nice job of capturing sound and work well . Simple easy to follow directions are included for setup ..
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Annie,
Thank you for sharing your experience and feedback. We’re really glad to hear that you’re enjoying the small, discreet design and finding the hearing aids easy to set up and use. It’s great that the ability to adjust the volume from the charging case for each piece has been convenient for you, and that the sound capture and overall performance are working well. We also appreciate your note about the clear setup instructions, that’s something we work hard to make as simple as possible. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience and feedback. We’re really glad to hear that you’re enjoying the small, discreet design and finding the hearing aids easy to set up and use. It’s great that the ability to adjust the volume from the charging case for each piece has been convenient for you, and that the sound capture and overall performance are working well. We also appreciate your note about the clear setup instructions, that’s something we work hard to make as simple as possible. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Good
on May 8, 2026
Posted by: YuderkaC
[This review was collected as part of a promotion.] Ceremony is a product that i didn’t quite understand at first because thought it was just a pair of headphone however , I actually help you hear better making it an excellent solution for people with hearing difficulties
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Yuderka,
Thank you for sharing your experience and impressions. We’re glad you discovered that Ceretone is more than just a pair of headphones and that it has been helpful in improving your hearing. It’s great to hear that it’s serving as an effective solution for hearing difficulties and making a positive difference for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience and impressions. We’re glad you discovered that Ceretone is more than just a pair of headphones and that it has been helpful in improving your hearing. It’s great to hear that it’s serving as an effective solution for hearing difficulties and making a positive difference for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Very happy with this product
on May 8, 2026
Posted by: MissyO
[This review was collected as part of a promotion.] I was very excited to receive these hearing aids to try as my husband has suffered hearing loss in the past few years. They have worked great for him as someone who is new to hearing aids. They are easy to operate and handle, which is a definite plus. The volume is nice and as loud as you want it to be. Overall ,he is extremely pleased with these hearing aids and is able to hear noticeably better than without them.
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Missy,
Thank you so much for sharing your experience. We’re really glad to hear that the hearing aids have been working well for your husband, especially as someone new to using them. It’s wonderful that he’s finding them easy to operate and handle, and that the volume range is meeting his needs comfortably. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience. We’re really glad to hear that the hearing aids have been working well for your husband, especially as someone new to using them. It’s wonderful that he’s finding them easy to operate and handle, and that the volume range is meeting his needs comfortably. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Nice hearing aids
on May 7, 2026
Posted by: CherylH
[This review was collected as part of a promotion.] These in-ear-canal hearing aids work well. They connect easily. The storage case is great and it charges rather fast. It greatly increases your hearing and you can adjust for loud spaces. It is hard to push the button on the piece inside your ear sometimes.
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Cheryl,
Thank you for taking the time to share your feedback. We’re glad to hear that the hearing aids are working well for you. We appreciate your note about the difficulty pressing the button on the devices due to their size. That’s helpful feedback, and we understand how that could be inconvenient at times. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback. We’re glad to hear that the hearing aids are working well for you. We appreciate your note about the difficulty pressing the button on the devices due to their size. That’s helpful feedback, and we understand how that could be inconvenient at times. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I listen very clearly and is high quality and conf
on May 7, 2026
Posted by: RosaG
[This review was collected as part of a promotion.] I recommend I very good product and very good quality I listen very clearly and is very comfortable for me I use and is very discreet I recommend 10/10
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Rosa,
Thank you so much for your great review! We’re really happy to hear that they’re working so well for you. It’s especially wonderful to know you would recommend them 10/10, that truly means a lot. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your great review! We’re really happy to hear that they’re working so well for you. It’s especially wonderful to know you would recommend them 10/10, that truly means a lot. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Excellent hearing aids
on May 6, 2026
Posted by: BarbaraC
[This review was collected as part of a promotion.] My husband found these easy to set up and use. He has been wearing the hearing aids for over a month. Except for a period of sound adjustment, he felt overall these were comfortable and affordable. It comes with a small chargeable case and is easy to clean.
Response from ceretoneBy CS, Customer Service, May 11, 2026
Hello Barbara,
Thank you for sharing your experience. We’re really glad to hear your husband found the hearing aids easy to set up and use, and that he’s been wearing them comfortably for over a month. It’s great that, after the initial adjustment period, they’ve been working well for him and that he finds them both comfortable and affordable. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience. We’re really glad to hear your husband found the hearing aids easy to set up and use, and that he’s been wearing them comfortably for over a month. It’s great that, after the initial adjustment period, they’ve been working well for him and that he finds them both comfortable and affordable. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone