Just purchased and used it the same day. Unit performed well with zero problems. It has a very nice flat bottomed crock and the lid fits well Where it came up short was with the 2ft. power cord. A longer cord (3-4ft) would make it easier to use on a small counter top with limited outlets (Apt. kitchen) This is my only complaint with this unit.
The model of my Crock-Pot is actually SCR400-SP; I couldn't find it to select that model. I used it twice, without problem; on the third use, it died ... it didn't even get warm. I checked the outlet, and it was fine. I had guests coming over for dinner, so I had gone to the store to pick up a few things. When I got back, the pot was still cold. Unfortunately, we had to order carry-out! I bought my first Crock-Pot 40 years ago, and it's still working; however, I wanted a new one with the removal stoneware but it turned out to be a lemon!!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, November 20, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We will make sure that our design and production team are made aware of your feedback and we would love nothing more than to correct this issue and restore your faith in Crock-Pot. Please give us a call at 1-800-323-9519. We're here for you Monday-Friday from 9am-6pm EST. Our product specialists will be more than happy to help you.
Used my crockpot yesterday. Was going to wash it today and cover shattered as I put it in the sink of hot soapy water. What do I do to get a new cover?
I've used crockpot products for a long time - they're inexpensive and easy way to make amazing stews and meat. This the two I've attempted to purchase have very poor quality stoneware with lots of chips and scuffs that clearly weren't just the result of rough shipping. I don't really want to cook food in deteriorating stoneware.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, July 24, 2019
We apologize for the inconvenience that the Crock-Pot® 4.5-Quart Slow Cooker stoneware has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our customer care team is available Mon-Fri 9am-6pm, EST. you can also contact us through chat and email by visiting our website https://www.Crock-Pot.com.
[This review was collected as part of a promotion.] The heat is fabulous on this cooker. Great for so many meals, especially stew or chili. It is my favorite one to clean, because it is easier to manipulate.
[This review was collected as part of a promotion.] I bought three of these 4.5 quart crock-pots for our church. We have the 6 quart but for small groups that was too big. This is the right size to make soup, sauce, vegetables or anything really for a small group. We have put them to great use already.
[This review was collected as part of a promotion.] I bought this product at a local store and am so happy I did. It is the perfect size for my family and the meals out of this vessel are wonderful! I am so happy with my purchase.