Customer reviews from crock-pot.com
Crockpot - 4.5-Qt. Manual Slow Cooker - Stainless Steel
Average customer rating
4.1
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
65
4 Stars
11
3 Stars
2
2 Stars
5
1 Star
15
70%of customers recommend this product.
(
33 out of
47)
Customer Reviews for Crockpot - 4.5-Qt. Manual Slow Cooker - Stainless Steel
Customer Rating
1
Handles literally melting off
on February 4, 2022
Posted by: Angela Yogi
from Angelus Oaks, CA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I received this as a gift for Christmas and have tried using it 4 times. Every single time on the lowest setting it cooks entirely too fast to the point of being a safety hazard. I have to be really careful where I live (in a high fire risk area) and I wouldn't feel safe to leave this thing unattended. It cooks way too fast and hot. In fact, the handles have begun to melt! I have tried cooking a completely full pot of chili (just to reheat which was fine), a pork roast with sauerkraut (which burned after a couple hours), a rotisserie chicken (overcooked all veggies burned to bottom and blackened) and a bbq pork roast (multiple pounds and it cooked in 3 hours on LOW)! Complete craziness. Something is seriously wrong with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Not advertised size
on January 10, 2022
Posted by: Momskitchen
from Pennsylvania
We bought this for a 4.5 quart crock pot, but the first time I used it, I couldn't fit my ingredients in it! When I measured its capacity I found when filled to the brim it holds 3 quarts, 2.5 cups. That's a half cup less than a full quart small! I asked a question about that in the questions section below and was told the glaze might reduce the capacity somewhat. I sincerely doubt there are 3.5 cups of glaze on the inside of the stoneware! I guess like everything else, the company shrinks the product and hopes consumers won't notice.
Response from crock-pot.comBy CrockPot , Consumer Care Team, January 11, 2022
Thank you for taking the time to submit a review, Momskitchen. We are truly sorry to hear that the stoneware of your CrockPot is smaller than advertised. We understand your disappointment and we apologize for any inconvenience that this may have caused you. We would like to hear more about your situation and experience with your slow cooker. This issue will not be disregarded, we encourage you to contact our customer care department at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Didn't reach adequate temperature
on August 9, 2021
Posted by: CMBG
When the glaze on my 30-year-old Crockpot liner showed signs of breaking down, I bought this model. Unfortunately, I did not temp test it before I used it. Big mistake. When the temp of my food was barely at 200º after 6 hours at HIGH, I knew there was a problem with the machine, and moved the food to the oven to finish. After cooling and cleaning the unit, I tested the new and old cookers with water. After 4 hours on HIGH, the new model was just inching up to 200, with no evidence of simmering, while the old one registered 300º and was bubbling nicely. The store quickly refunded the cost of the cooker, with instructions to keep, give away, or donate the item; but I shudder to think of anyone cooking a meal in it for hours on low. So, I will just keep the liner and use it in the oven. But, a word to the wise: temp test your slow cooker with water before using it to make sure it can be used safely.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, August 10, 2021
Hi there! We hope you are healthy and staying safe. We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Lettering for temperature came off
on January 30, 2021
Posted by: Jules99
from Sarasota,Florida
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I purchased about two years ago. The lettering has worn off and I have to guess at the temperatures. Are there and decals that I can purchase with the heating designations, to place back on the unit. Otherwise I really enjoy using my crockpot for many types of meals.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Your in Control
on January 12, 2021
Posted by: Tommy Wetlands
from Jersey
Gender:Male
Frequency of use:Monthly
Length of ownership:6 months
Have used this baby for years. just fill it up with your favorite dish, add water ( I add a envelope McCormick stew power) or stock , set on low and walk away .. for me its a nap. When you get back from work ..say 8 hours you open the door and you smell heaven .. get out that bowl and go to town. Its a great healthy no fuss meal. In the winter I put the rest in the garage and start it over the next day with a bit more goodies. Clean up is no problem, just take the ceramic bowl out, fill with water and a bit of dish soap. The next day empty and it just about spotless.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Missing information about power rating
on November 23, 2020
Posted by: Sajid
from Detroit Metro
I bought the Corckpot Classic $.5 QT Slowcooker.
Wanted to know about the power consumption of the heating element.
Surprised that this important information is not available both on the package or the Owners guide..
Please let me know the power rating,
Wanted to know about the power consumption of the heating element.
Surprised that this important information is not available both on the package or the Owners guide..
Please let me know the power rating,
Response from crock-pot.comBy Crock-Pot, Consumer Care, November 24, 2020
Hey there, Sajid! Thanks for reaching out to us. We will be more than happy to answer your question. Slow cookers use 120 volts AC which range from 0.6 amps to 2 amps and consume electricity that ranges from 70 watts (low temperature) to 250 watts (high temperature). We hope this information helps. Thank you and please stay safe.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Not so great
on November 19, 2020
Posted by: Jodys
from Bozeman
Lid rattles when the steam builds up. Crock doesn’t sit level in base. The soup I made boiled in a few hours using low setting when I should have been able to let it slowly cook longer on low.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, November 24, 2020
Hey there, Jodys! Thank you for your review. Your feedback is important to us, and it helps and motivates us to continuously improve our products and services. We will make sure that our design and production team are made aware of your feedback. Please stay safe and healthy.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Amazing but cant replace power chord!
on April 28, 2020
Posted by: Vinny718
from Queens
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
My wife and I LOVE this thing but somehow the chord slowly damaged over the past few months and suddenly a spark this morning. There is no replacement power chord for model SCR450-HX. That sucks!
Otherwise it does what its supposed to do. Is there a way to replace the power chord on this model?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com