Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,770 Reviews)
Rating breakdown 3,770 reviews
5 Stars
2,892
4 Stars
708
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
5
The most greatest technology
on November 13, 2023
Posted by: 1990ozzy
[This review was collected as part of a promotion.] I use this phone on daily bases gaming working and etc never regret samsung technology is the best. No matter what it is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on November 13, 2023
Posted by: MyPhone
[This review was collected as part of a promotion.] Seem to not be as quick withblsarning how i speak/text. S21 picked up real quick and adapted better. The power button doesnt work well i have to make sure the screen is dark before puttingin pocket otherwise who knows what when i go to operate. Other tban that i really enjoy thr phone
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Howdy Myphone,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby may occasionally display an error message or not respond to your voice commands. Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps. When you have the free time out of your busy day, please take a moment to review the article titled, "Reset Bixby on your Samsung phone or tablet" to help resolve what you may be experiencing with your talk to text feature. I have also included a link that included your device manual to help you become familiar with your features and settings of your Galaxy S23 FE. Feel free to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby may occasionally display an error message or not respond to your voice commands. Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps. When you have the free time out of your busy day, please take a moment to review the article titled, "Reset Bixby on your Samsung phone or tablet" to help resolve what you may be experiencing with your talk to text feature. I have also included a link that included your device manual to help you become familiar with your features and settings of your Galaxy S23 FE. Feel free to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!!
on November 13, 2023
Posted by: Beaker
[This review was collected as part of a promotion.] I use my phone foe everything! Movies, YouTube, online meetings. It really eliminated my use of a laptop. It is also very slick and light. Very beautiful looking phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Out
on November 13, 2023
Posted by: Thuggizzle
[This review was collected as part of a promotion.] This device is by far the best device that I've ever had from Samsung with clear pictures much storage what more could a customer ask for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IPhone to Samsung & never going back!!
on November 13, 2023
Posted by: Dominiquee
[This review was collected as part of a promotion.] I first started with an S21 & upgraded to an S23 & Samsung is the way to go!!!
Super sleek design, very light, good quality camera, awesome photo editing features, lightweight, and my favorite detail; it's lavender!!
I am never going back to iPhone.
I am hooked on Samsung, I even purchased a Tablet that works amazing as well!!
Super sleek design, very light, good quality camera, awesome photo editing features, lightweight, and my favorite detail; it's lavender!!
I am never going back to iPhone.
I am hooked on Samsung, I even purchased a Tablet that works amazing as well!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Plenty of space
on November 13, 2023
Posted by: Sethster83
[This review was collected as part of a promotion.] I use this device for it everything between watching movies, work, invoices, estimates, emails, I use this more than my tablet or laptop because of all the features available and all of the storage that came with it the only negative side is not being able to have extra storage if wanted or needed but it is easy to transfer files pictures videos or anything else too my other devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AWESOME AND NEAT
on November 13, 2023
Posted by: razor17701
[This review was collected as part of a promotion.] I love the video it can take, it's camera is amazing. The videos streaming and speed are cool too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product has overheating issues
on November 13, 2023
Posted by: Dave1570
[This review was collected as part of a promotion.] Device overheats while in operation and charging have had this issue since I got it new
Value
2
Response from Samsung USBy Social Commerce, November 20, 2023
Good day Dave1570,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US