Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,770 Reviews)
Rating breakdown 3,770 reviews
5 Stars
2,892
4 Stars
708
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
2
Not compatible with many apps
on December 12, 2023
Posted by: CocoBeans
[This review was collected as part of a promotion.] I use it for work mainly but I wear hearing aids and am to use an app to help adjust the volume and the surroundings. But the app isn't compatible with this phone.
Value
2
Response from Samsung USBy Social Commerce, December 15, 2023
Salutations CocoBeans,
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can configure settings to help you interact with your device’s sounds, including captioning, sound balance, and hearing aid support. The devices covered by the User manual are hearing aid compatible and have these Hearing Aid Compatibility (HAC) rating(s): FCC ID - A3LSMS711U; HAC Rating - M3/T3 (2011). From Settings, tap Accessibility > Hearing enhancements and tap an option: Real time text: Activate real-time text (RTT) calling. Live Transcribe: Use the microphone to record speech and convert it to text. Live Caption: Automatically caption speech in media played on your device. Caption preference: Configure closed caption and subtitle services. Sound notifications: Receive alerts when the device detects a baby crying or a doorbell. Hearing aid support: Improve the sound quality to work better with hearing aids. Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. Adapt sound: Customize the sound for each ear and enhance your listening experience. Mute all sounds: Turn off all notifications and audio for privacy. Mono audio: Switch audio from stereo to mono. Left/right sound balance: Use the sliders to adjust the left and right balance for connected audio and device speakers. For your convenience, I have linked your device manual below so that you may easy customize your device settings to your liking. Please feel free to contact Samsung Support if you would like any further assistance or if you have any questions or us. We're always here to assist you in every way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can configure settings to help you interact with your device’s sounds, including captioning, sound balance, and hearing aid support. The devices covered by the User manual are hearing aid compatible and have these Hearing Aid Compatibility (HAC) rating(s): FCC ID - A3LSMS711U; HAC Rating - M3/T3 (2011). From Settings, tap Accessibility > Hearing enhancements and tap an option: Real time text: Activate real-time text (RTT) calling. Live Transcribe: Use the microphone to record speech and convert it to text. Live Caption: Automatically caption speech in media played on your device. Caption preference: Configure closed caption and subtitle services. Sound notifications: Receive alerts when the device detects a baby crying or a doorbell. Hearing aid support: Improve the sound quality to work better with hearing aids. Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. Adapt sound: Customize the sound for each ear and enhance your listening experience. Mute all sounds: Turn off all notifications and audio for privacy. Mono audio: Switch audio from stereo to mono. Left/right sound balance: Use the sliders to adjust the left and right balance for connected audio and device speakers. For your convenience, I have linked your device manual below so that you may easy customize your device settings to your liking. Please feel free to contact Samsung Support if you would like any further assistance or if you have any questions or us. We're always here to assist you in every way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Never had any issues
on December 12, 2023
Posted by: Jtprowler
[This review was collected as part of a promotion.] I use my phone for everything from. Streaming to business use. Maps,games,emails. Samsung has never failed me. Unlike my work IPhone has many times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better camera and android auto
on December 12, 2023
Posted by: Dadbod
[This review was collected as part of a promotion.] I replaced my Galaxy 9 with a 23. I like the camera much better. Most applications interact much better, and the phone does not heat up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Is very good but the battery Hot very much
on December 12, 2023
Posted by: Jupami
[This review was collected as part of a promotion.] IN general my phone is very good and use for tv streaming, work, and app as IG, bank. Only the battery is Hot normally.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on December 12, 2023
Posted by: Manolo
[This review was collected as part of a promotion.] The camera works great. It's easy to use to make phone calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about my phone!
on December 12, 2023
Posted by: Symsym
[This review was collected as part of a promotion.] I use my phone for school, I love everything about my phone especially the picture quality my phone is my life right
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on December 12, 2023
Posted by: Outsider
[This review was collected as part of a promotion.] Love the camera and picture quality. Watching videos is awesome because the quality of the display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on December 12, 2023
Posted by: Valkyrie
[This review was collected as part of a promotion.] This was a gift for our son and he loves it! It's great for keeping track of screen time.
Value
5
Written by a customer while visiting Samsung US