Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,882
4 Stars
701
3 Stars
119
2 Stars
26
1 Star
23
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
4
Need help
on July 11, 2024
Posted by: Anonymous
from Dallas Texas
My phone was stolen and all my information was replaced
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kristy
from Long island. Ny
Expertise:Intermediate
Verified Purchase:Yes
Battery stinks, wifi doesnt send texts when connected. Contacted samsung and they wouldnt let me return. Wish i could go back to my S21. Unplugged phone at 100% went back to sleep for an hour and a half (obviously not being used during thag time) on battery save mode and was down to 71%.
No, I would not recommend this to a friend.
Performance
1
Value
2
Response from Samsung USBy R&R Team, July 10, 2024
Thank you for reaching out to us regarding your S23 FE, Kristy. We aim to provide the best service and devices. Let's work together to troubleshoot what you are experiencing. Regarding you trying to send text messages over Wi-Fi, you may not have Wi-Fi Calling enabled on your device. With Wi-Fi calling you can make calls and send messages over a Wi-Fi connection when cell service isn't available. Check out the link below to help set up Wi-Fi calling if it is available with your carrier. Please note that the Wi-Fi Calling feature may not be available on all carriers or devices. As far as your battery goes, I will be attaching another link that will help you optimize your battery's performance. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-activate-wifi-calling-on-a-galaxy-smartphone/
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-activate-wifi-calling-on-a-galaxy-smartphone/
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Miguel M
Verified Purchase:Yes
Great Phone! I love it! Phone is really smooth. And budget is great! I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Everett ma
Expertise:Expert
Verified Purchase:Yes
Is a good phone for the price i get. I dont have problem
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Happy4life
Verified Purchase:Yes
Love the phone. Just should have researched a little more. This phone does not take a SD micro card for more storage. Other than that it's a good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Happy4life
from Gloversville, NY
Verified Purchase:Yes
I love the phone. Just didn't realize you couldn't put a SD miro card in it for more storage but all is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shontell
Expertise:Intermediate
Verified Purchase:Yes
I haven't had any problems. I'm still trying to figure how to work everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ada B
from Miami Beach, FL
Expertise:Expert
Verified Purchase:Yes
I like this phone a lot. It is much faster than my previous Samsung phone. The reason for 4 stars is that there is no expansion slot for an SD card.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US