Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(3,770 Reviews)
Open Ratings Snapshot
Rating breakdown 3,770 reviews
5 Stars
2,892
4 Stars
708
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product. 
(
47 out of 54
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
3 out of 5
3
Keyboard dying
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It was doing really well until recently. Now if you try to type letters from the bottom row more often than not I get a space instead.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate you taking the time to leave us a review, Penny. We always love to hear from our loyal customers. We noticed that you were reaching out to us about your S23 FE and the keyboard being unresponsive. We would like you to check out the link posted below to help troubleshoot this. If this persists, contact us at Samsung Support for additional support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01209532/#:~:text=If%20the%20keyboard%20isn%27t,do%20to%20solve%20the%20issue.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It work great!!
on July 30, 2024
Posted by: Bailen97
[This review was collected as part of a promotion.] The mobile device's battery life is impressive, its performance is satisfactory, and the camera captures high-quality images.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great, reliable phone.
on July 30, 2024
Posted by: GalaxyAlwayz
[This review was collected as part of a promotion.] I love this phone. It is super dependable and does everything I need it to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S23 FE
on July 30, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] The Galaxy S23FE is just as good as s24 but for a much cheaper price. I am still exploring all the features the phone has. The pictures are really clear and taking photos is superb. The galaxy AI is great I can circle an item and the phone looks up that item.
The only downside to the phone so far is the battery life. It drains pretty quickly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buy buy buy
on July 30, 2024
Posted by: GalacticCrush
[This review was collected as part of a promotion.] The S23FE has been the easiest phone to use. I transitioned from another system and transferring my pictures and information was seamless, the new Galaxy AI feature is a godsend allowing my to connect to home systems and automate use. And of course the camera just cinches the deal. Fully recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone just faulty
on July 30, 2024
Posted by: BananaMan
[This review was collected as part of a promotion.] Phones good I just got a faulty one with a bad charging port, when galaxy ai got introduced it got added flawlessy and is pretty useful
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 10, 2024
Hey BananaMan! Thanks for reaching out to us! Your feedback is invaluable to us. Our goal is to make sure each customer gets the most out of their devices. We see that you reached out to share your feedback on the Galaxy S2 3FE. It's great to see that you are loving the flawless addition of Galaxy AI to your phone. We hate to see that you are having trouble with your phone's charger port. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link provided for tips and options to help troubleshoot your phone's charger port. If this continues after doing so, please reach out to us at Samsung Support so that we can look into what steps need to be taken to get this resolved.
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo4F4LP3d3qKXsAMZx1m1EHUf_blmYbJtoxuLZFWNX0PUcWUn1n
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for the price
on July 30, 2024
Posted by: Alama123
[This review was collected as part of a promotion.] Great for the price, solid, decent processing speed and camera quality.
Galaxy AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flagship Features
on July 30, 2024
Posted by: ugottabkiddin
[This review was collected as part of a promotion.] The S23FE with its AI features and extremely fast
processor solidly lands this phone in the Flagship Category. Ample battery power and a beautiful screen with fast refresh leave nothing to be desired in this winner. This spectacular hardware coupled with years of OS and Ui updates together with an irresistible price make it the definition on a "sure thing" when deciding what to buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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