Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7
(1,863 Reviews)
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product.
(
263 out of
307)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
5
Perfect! Just what I needed!
on December 7, 2025
Posted by: Thatoneguy
[This review was collected as part of a promotion.] This is my first tablet. After lots of research this is my review. The Samsung Galaxy Tab A9+ positions itself as the sweet spot in the budget tablet market, offering a large, smooth display and solid hardware without the premium price tag. The introduction of the Galaxy AI suite via software updates fundamentally changes its value proposition, transforming a reliable media consumption device. The A9+ sports a refined, premium feel thanks to its metal body—a step up from the plastic build of many competitors in this price range. It features an 11-inch WUXGA+ LCD display with a crucial upgrade: a 90Hz refresh rate. This is the standout physical feature, making scrolling, browsing, and general user interface navigation feel buttery smooth. While it's an LCD, not Samsung's signature AMOLED, the colors are vibrant enough for streaming, and the 16:10 aspect ratio is perfect for landscape video viewing. A major win for media lovers is the quad-speaker setup with Dolby Atmos. These speakers are loud and clear, punching well above the device's price, providing an immersive audio experience for movies and games. Under the hood, the Tab A9+ is powered by the Snapdragon 695 chipset. This processor, while mid-range, offers a substantial performance leap over its predecessors. The 7,040mAh battery is substantial, easily lasting a full day of mixed usage, including streaming and reading. The primary downside is the 15W wired charging speed, which takes about 4 hours to completely charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
One of the worst computer experiences of my life
on December 7, 2025
Posted by: greg
from Florida
Expertise:Intermediate
I bought this tablet for only one simple, easiest use in the world computer operation. For a business purpose I want to transfer or copy or download or transfer some small pdf files from my desktop Windows computer to the Samsung Galaxy A9+ WINDOWS based tablet USING a USB hardwired connection! How simple is that? Well obviously not with the A9+ tablet! Such transfers work seamlessly between my desktop and A50 Galaxy phone and my I Pad and I Phone. Not so the tablet even after going into the DEVELOPERS OPTIONS (where no normal user has ANY business being) where I instructed the tablet to use the USB connection for data transfer as recommended by experts on the internet. But that didn't help. I spent one and one half hours on worthless Google advice then went to Samsung and got a support chat. Two and a half hours later, I finally could get File Explorer to recognize the tablet and I could copy doc and pdf files then go through File Explorer into the Tablet's Document File folder then post those files there. But in the other direction from tablet to PC we never did get the Tablet to use its My Files program to go into my PC and view files in my Documents folder BECAUSE we could never get the tablet to find its MY FILES app! Never did find it. And this brief description does not adequately describe the endless non-useful back and forth chats where I was trying to explain what I had already done to no avail. FOUR HOURS of just trying to get the STUPID tablet to perform the simplest operation!! That was not worth the cost of the time AND the cost of the tablet to try to get a computer from a supposedly reputable company to perform a simple task. After 4 hours of trying to get the tablet to work properly, it still does not. I should be able to open the tablet and find then access an called My Files, then go find files in my desk top through a hardwired USB connection and transfer them to my PC. Still cannot. Something is egregiously vertically fornicated with my tablet, in the hardware, firmware or software. In any case this is not acceptable. The tablet should work simply and reasonably. It didn't and still does not. The readers can do as they like regarding this tablet and any other Samsung devices, BUT I WILL NEVER SPEND MONEY OR TIME ON ANY SAMSUNG DEVICE OR PRODUCT FROM NOW AND/OR INTO ANY FUTURE TIME. I am not putting up with this ever again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hi Greg, thank you for your feedback on your Samsung Galaxy Tab A9+. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you resolve this frustration and have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Good tablet
on December 6, 2025
Posted by: Somepagesmissing
[This review was collected as part of a promotion.] I love my new tablet. Ive really needed a capable tablet and this was affordable and works well. I love the AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on December 6, 2025
Posted by: Jess2000
[This review was collected as part of a promotion.] For price I paid I thought it was worth it runs good no problems good battery life good brightness in all thought good product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and no wifi required
on December 6, 2025
Posted by: SKEETER
[This review was collected as part of a promotion.] The tablet is easy to use and visual is clearer than my previous one. It is easy to copy the same apps from my phone. Movie quality is very good and I've used it when I travel to watch shows, read books or play games. I am still learning to use the Galaxy AI feature, I used it a few times to identify a photo. I liked it enough to get my son one and he uses it more than his tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been a terrific purchase for my needs.
on December 6, 2025
Posted by: Love2stream
[This review was collected as part of a promotion.] The suggestions AI gives are on point for what I'm looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Natural Virologist Galaxy A1, U
on December 6, 2025
Posted by: tnutater56
[This review was collected as part of a promotion.] I am a retired Natural Virologist, I use my Galaxy A1, for research, connecting with the CDC, FDA, Mayo Clinic, local & state politics. All business is done on my tablet!! We just purchased a Samsung washing machine. It's fantastic. I have always used Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A budget friendly alternative
on December 6, 2025
Posted by: relag5
[This review was collected as part of a promotion.] It's great for the price. I use my in the kitchen for recipes.
Value
5
Written by a customer while visiting Samsung US