Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7 out of 5
4.7
(1,863 Reviews)
Open Ratings Snapshot
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product. 
(
263 out of 307
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
5 out of 5
5
Best Cheap StrongTablet
on October 25, 2025
Posted by: Anonymous
from Azerbaijan,Baku,Zabrat 2,Barat Şakinskaya
Amazing for it's cost 8 GB RAM 128GB memory Great Battery life Thus huge Display and somewhat a mid Camera?it is so good it also supports new updates if u want a cheap reliable and good tablet this is your choice recommend to everyone💘
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Won’t Surf the Modern Web
on October 25, 2025
Posted by: George W
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
the Samsung A9 tablet is, unfortunately, not powerful enough or well thought out enough to do simple tasks like surf the web or stream video. The tablet will constantly hang up until the user manually goes into settings and frees up some memory. That is a temporary fix that lasts for only a few minutes of use.
I do not recommend the Samsung A9 and would not buy it again.
I returned mine.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 27, 2025
Hey George W, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Tab A9+ with us. We know how disappointing it can be when your device is not aligning to your expectations. We have shared some links we have available to help our customers maximize the speed of your Samsung devices. We have also shared a link to the Samsung Support Team if you ever have questions about your Ssamsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for family
on October 24, 2025
Posted by: Marv49
[This review was collected as part of a promotion.] Great device for the family it is perfect for our day-to-day usage love the visuals and how it operates
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has everything I want
on October 24, 2025
Posted by: Indillon
[This review was collected as part of a promotion.] I use my Tablet on a daily basis. It never leaves my sight. All of my paperwork, information, and documentation is either in Samsung Notes or the Samsung Cloud. The setup is extremely user-friendly.
For fun, I stream movies on it or play with galaxy au creating AI Art.
I really like the size of the screen. The colors are so vivid.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on October 23, 2025
Posted by: Charles
Verified Purchase:Yes
Battery is not any better than the 2017 tablet I'm replacing. It runs down too fast and takes too long to charge. Plus it's laggy. I'd understand if it was refurbished. Disappointing.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 24, 2025
Hey Charles, thank you for your feedback on your Samsung Galaxy Tab A9+. We know how disappointing it is when you have a new device that is not meeting your expectations. We have shared links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also provided a link to a few articles to help you with the speed and responsiveness of your device. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow!
on October 23, 2025
Posted by: GFHutchison
from Outer Banks, NC
Expertise:Intermediate
Verified Purchase:Yes
The color, crispness on the screen is fantastic. Bonus: The key board lights up!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Power and black screen issues
on October 23, 2025
Posted by: Tcww
Verified Purchase:Yes
Many issues with power snd black screen not supported well
Response from Samsung USBy R&R Team, October 24, 2025
Hello Tcww, thank you for sharing your experience of your Samsung Galaxy Tab A9+ with us. We know how distressing it is when you have a device that is not operating as intended or expected. We have shared a link to the Samsung Support Team to assist you with the black screen you mention experiencing. They can also determine what matters you are experiencing with your battery and offer you any and all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on October 22, 2025
Posted by: Anonymous
from Indianapolis, IN, USA
Expertise:Intermediate
Verified Purchase:Yes
Functions as it should and looks more expensive than it actually is. Always a conversation starter!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Mahmoud Sayed, we appreciate you sharing your experience of your Samsung Galaxy Tab A9+ with us. We are happy to hear that you are finding this device to be so well aligned to your expectations and needs. Please, don't hesitate to reach out to us again in the future any time you have questions or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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