This is replacing a 4-year old Tab A7 that went berserk. Aside from being a bit larger overall and has more storage it could be the A7's twin. Good for me because I don't have relearn much. The transfer from old to new wasn't smooth. It transferred the apps themselves okay but couldn't get the personal app statistics to transfer. There could be better Lock Screen wallpaper options but fortunately Lock Screens don't affect the operation of the tablet. Not being a fan of all latest and greatest electronic gadgets this tablet is perfect for me.
It was a pleasure dealing directly with Samsung. The live chat function guided me through the entire process. They made it very easy including some follow up questions.
Still learning to use my tablet, however it is living up to the standards of all my other Samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frend
on September 1, 2024
Posted by: SCOOPY
from San Antonio tx
Expertise:Intermediate
Thank you so much for my new Samsung galaxy Tab A9
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beware of components included with purchase!
on August 31, 2024
Posted by: 9to5
from Grand Blanc, MI
Expertise:Intermediate
Purchased as a replacement for my Galaxy Tab E (I know, old) and was very disappointed that the unit did not come with a charging block! The cable that was included does not fit tightly in my existing block and I have to make another purchase!
I like the product, but if you're buying the 4 GB version, don't spend your money.It's really slow at times almost unusual for new technology and the price.I expected something a little faster and better
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, August 30, 2024
It's great to hear from you, John. We love hearing from our customers and getting their feedback. We see that you reached out about the Tab A9+. The A9+ is equipped with an adaptive refresh rate of up to 90Hz, providing a smooth experience whether you're scrolling through pages or playing games. If your device is running slowly, we recommend optimizing it with Quick Optimization. This feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes redundant files, scans for malware, and closes background apps. Optimizing your phone is quick and simple. Go to Settings, swipe to and tap Device Care, then tap Optimize Now, and finally tap Done. Please note that the Optimization feature will not appear when Device Care determines that your phone is in excellent condition. Check out the link for additional options to help get your device running smoother. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS00078985/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus