Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7 out of 5
4.7
(1,863 Reviews)
Open Ratings Snapshot
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product. 
(
263 out of 307
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
5 out of 5
5
Great tablet for the price.
on December 26, 2024
Posted by: Kim P
from Brooklyn Ny
Expertise:Intermediate
Verified Purchase:Yes
Needed a new Tab for personal use and for School. As a college student, it does come im handy. Bought it as a Christmas gift for myself and coudnt be more happier with it. Its great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
microSD card tray
on December 26, 2024
Posted by: Tony
Verified Purchase:Yes
I have generally always been satisfied with Samsung products. That's what prompted my recent purchase of a Samsung Galaxy Tab A9+ tablet. Again I'm satisfied with the tablet but encountered one disappointing feature. Samsung's website for the tablet advertises "... up to
1TB more when you add on a microSD card" and "... storage up to 128GB ... microSD up to 1TB". It was not until I purchased the tablet and read the User Manual that I learned that there is no microSD card slot on the 'Wi-Fi model' - no mention of this on the website. And yet the box the tablet came in contained a small pin for ejecting the (non-existent) microSD card tray.
Response from Samsung USBy R&R Team, December 27, 2024
Hi there Tony, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are happy to hear youa re overall pleased with the features of your new tablet. If you are needing expanded storage capacity of your new device, you can explore digital cloud based storage expansion. We have provided a link below to the Samsung Support Team if you are interested in this feature, or have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love Samsung, generally a reliable product
on December 25, 2024
Posted by: Callico458
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Nice tablet, but there's definitely issues with the touch screen. You have to be touching the back or a corner for it to work. So you cant place it flat or in a stand. I bought 2 and they both have the same issue. We've tried changing the settings, but still doesn't change. Having said that, it keeps getting easier to transfer/set up new devices. This is our 4th tablet upgrade. We stick with Samsung products because of the easy interface between devices.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 26, 2024
Hello Callico458, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are so happy to hear you are overall pleased with the features and capabilities of your new tablet. We have provided a link to the Samsung Support Team to assist you with the display only recognizing touch when you are simultaneously touching the corner or back of your device. We appreciate you being a Samsung customer, and hope you'll reach out to us again in the future with questions or additional feedback on your Samsung products. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tablet Upgrade
on December 25, 2024
Posted by: Jennifer T
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
My children love their new Galaxy A9+ tablets. I love the ease of the parental controls compared to the tablets they have been using for several years. For the price, these far exceed expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great gift
on December 21, 2024
Posted by: Aj454
from Alabama
Verified Purchase:Yes
Great price and perfect size. Works perfectly for our needs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pass
on December 20, 2024
Posted by: Mohsen
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
The tablet works fine except for the one thing I purchased it for. I wanted to cast video from the tsblet to my Frsme TV. But it does not do it properly. The video stream is laggy and unwatchable. Not worth the price in my opinion.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 20, 2024
Hi Moshen, thank you for your feedback on your Samsung Galaxy Tab A9+. We completely understand how frustrating it is when your new device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team to help you troubleshoot this experience and work towards the best resolution possible. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tablet
on December 20, 2024
Posted by: Very pleased
from Arizona
Verified Purchase:Yes
Very pleased with the price and features of this tablet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 20, 2024
Hey Very pleased, thank you for your feedback on your Sasmsung Galaxy Tab A9+. We love hearing you are so pleased with your purcahse and are enjoying the usage of your new tablet. We hope you'll reach out to us at any time if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent, but slow
on December 18, 2024
Posted by: Metal11
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
The tablet is good, but it is slower than I expected it to be. It's about as fast as my tab a7 when that came out. The graphics are still good. Overall, a high quality device for the price.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2024
Hi Metal11, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are happy to hear you are pleased with the overall usage of your new tablet. We have provided links to a few articles to help you troubelshoot and maximize the speed of your new tablet. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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