Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7 out of 5
4.7
(1,863 Reviews)
Open Ratings Snapshot
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product. 
(
263 out of 307
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
5 out of 5
5
Love it 😍
on January 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
My nephew love the tablet is the perfect size and work very well he will take it to Canada
Response from Samsung USBy R&R Team, January 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We are thrilled to hear that the features and capabilities of your new tablet are meeting and exceeding your expectations. We hope you'll reach out ot us again any time in the future if you have questions or would like to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What Private Information?
on January 3, 2025
Posted by: Joyleen
Verified Purchase:Yes
The equipment works great, the problem is setting it up. It is a shame that a tablet for basic entertainment purposes cannot even be set up without having to disclose so much personal information.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 8, 2025
Hi there Joyleen, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We understand how important your security and privacy are to you every day. We have provided a link to the Samsung Support Team if you would like assistance with your setup or discuss options to ensure your privacy. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some Good, some disappointing
on January 3, 2025
Posted by: Miss Kitty
Verified Purchase:Yes
Recharge Time is much slower than my older one, otherwise satisfactor.
Response from Samsung USBy R&R Team, January 6, 2025
Hey there Miss Kitty, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are happy to hear how pleased you are with the features and overall functionality of your new tablet. We would love to help you have the fastest charging speed possible with your device. Without knowing what charger you are currently using, we have provided a link to an article to help you discover the optimal charging power for your tablet. We have also shared a link to the Samsung Support Team if you have any questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have
on January 3, 2025
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
Good tablet for kids. Not to expensive and not amazons breakable tablets.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung A9+
on January 2, 2025
Posted by: Greg
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
I bought 2 for family internet viewing.
Good product for a reasonable price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 3, 2025
Hey Greg, we appreciate your feedback on your Samsung Galaxy Tab A9+. We couldn't be happier to hear how much you and your famiyl are enjoying using these new tablets from streaming your favorite shows and movies. We have provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device for a great price!
on January 2, 2025
Posted by: Wes M
from Culpeper, VA
Expertise:Expert
Verified Purchase:Yes
Easy to set up and use. Lightweight and great graphics.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 2, 2025
Hi Wes M, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are so pleased to hear how much you are enjoying the functionality and feel of your new tablet. We hope you'll reach out to us again any time in the future if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad wifi antenna
on December 31, 2024
Posted by: Kobak8
Expertise:Expert
Verified Purchase:Yes
Wifi antenna is very weak. Other devices on the same network right next to this tablet have great speed while this tablet has poor speed.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Hi there Kobak8, we appreciate your feedback on your Samsung Galaxy Tab A9+. We completely understand how valuable the reliable Wi-Fi connection of your tablet is to you every day and we would love nothing more than to help you troubleshoot this connection. We have provided a link below to an article to assist you in this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like to review additional options one onone for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy tab a9+
on December 27, 2024
Posted by: Rose
from Arkansas
Expertise:Beginner
Verified Purchase:Yes
This tablet works better than my z flip 5 phone. I'm really enjoying it so far. My problems with this tablet is i can't change the theme without a launcher and the camera doesn't take good pictures they are distorted
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 31, 2024
Hi Rose, thank you for sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We are so happy tohear how much you are enjoying using your tablet every day. We would love to help you troubleshoot the camera quality and ensure your tablet operates as intended every day. We have provided a few articles below to help you troubleshoot the camera at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your tablet or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
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Written by a customer while visiting Samsung US
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