Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7 out of 5
4.7
(1,863 Reviews)
Open Ratings Snapshot
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product. 
(
263 out of 307
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
2 out of 5
2
Using stylus
on February 3, 2025
Posted by: Shin Suh
Verified Purchase:Yes
Stylus don't work so well for this device. Also, little heavy for its size.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 4, 2025
Hi Shin Suh, we appreciate your feedback on your Samsung Galaxy Tab A9+. We understand how important the full functionality of your tablet is to you every day. We have provided a link to an article below to assist you with the functionality of your S Pen with your device. We have also shared a link tothe Samsung Support Team if this experience continues with your device, or you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Read carefully the function of the tablet.
on January 30, 2025
Posted by: Carmen Sundin
from Eustis, Florida
Verified Purchase:Yes
Thought I was buying a tablet with SIM card capabilities.This tablet didn't have it.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 31, 2025
Hi there Carmen Sundin, we appreciate your feedback on your Samsung Galaxy Tab A9+. We completely understand how valuable your device is to you, and wanting specific functionality. We have provided a link to the Samsung Support Team if you would ever like one on one assistance, and if you have any questions about the options available in our product line. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A good, basic tablet
on January 29, 2025
Posted by: Casual user
from Boston MA
Expertise:Intermediate
Verified Purchase:Yes
The A9+ is a very good inexpensive tablet. The display is sharp and well suited to web browsing and email. The battery lasts a long time and Samsung offers 4 years of software updates, important for security. The downsides are slow starting (from off state) and occasional touch response lag. Those aren't big issues, overall I'm happy with it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Hey there Casual user, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are so pleased to hear how much you are enjoying using your new tablet for your email, and online browsing needs. We would love tohelp you with the occasional lag you mention experiencing with the display, and we have provided a link to a troubleshooting guide to help you at your convenience. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tab
on January 28, 2025
Posted by: Edwin
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Typical tablet, but much faster than what I had, bigger screen. I'm pleased with the performance and quality for the cost.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hi there Edwin, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are thrilled to hear how pleased you are with the capabilities and speed of your new device. We hope you'll reach out to us again any time in the future at any time with questions or additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Tablet
on January 27, 2025
Posted by: Anonymous
Verified Purchase:Yes
I love this tablet. Great for what I use it for. Only thing I can't figure out is how come I can't get zoom to work for me. Other than that, I am satisfied with this purchase
Response from Samsung USBy R&R Team, January 28, 2025
Hello Joe Loya, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are thrilled to hear how pleased you are with the usage and features of your new device. We have provided a link to the Samsung Support Team if you would like one on one assistance with the usage of specific apps. We have also shared a link below to a troubleshooting guide to offer assistance to you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Tablet
on January 25, 2025
Posted by: Keke51
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
My son is enjoying his gift. The tablet is wonderful and he can’t put it down. I made a good choice with Samsung.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey Keke51, thank you for sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We are thrilled tohear that your son is loving his new tablet, and having such a good time with his usage. Please, reach out to us again any time in the future at any time if you have questions, or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet childrens tablet
on January 23, 2025
Posted by: Kevin
from Sun Prairie WI
Expertise:Expert
Verified Purchase:Yes
Compaed to my s9+ only difference is no pen. For our daughter this us perfect she likes to use penup on my s9 now she has her own. You can use a pen for touch screens but you do lose some affects without s pen. For price on sale excellent tablet. Run little faster then 1 year old ipad when i compared at half the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hey there Kevin, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We love hearing that your daughter is having such a good experience with this new tablet, and finding it helpful and useful for all of her daily needs and wants. Please, reach out to us again any time in the future if you have questions about any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great for the Price
on January 21, 2025
Posted by: Allen
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Love the color, screen size, full HD, speakers, Samsung integration but the UI can be really clunky. You would think with 8gig RAM it would be smother. Apps, movies, music run great though.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 22, 2025
Hi Allen, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are happy to hear you are oveerall pleased with the usage of your new tablet, and we would love nothing more than to help you troubleshoot the speed and smoothness of your experience. We have provided a link below to an article to help you directly at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
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