Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Average customer rating
4.7 out of 5
4.7
(1,863 Reviews)
Open Ratings Snapshot
Rating breakdown 1,863 reviews
5 Stars
1,447
4 Stars
299
3 Stars
65
2 Stars
25
1 Star
27
86%of customers recommend this product. 
(
263 out of 307
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A9+ 11" 64GB X210 Wifi Only - Navy
Customer Rating
2 out of 5
2
Disappointed
on April 17, 2025
Posted by: allcats
Expertise:Intermediate
Verified Purchase:Yes
This tablet has been a disappointment for my husband. Sluggish performance, touch screen is not as reactive as it should be. Now I'll have to buy yet a different model and hope the new one will be better.
Response from Samsung USBy R&R Team, April 18, 2025
Hey Allcats, thank you for your feedback on your Samsung Galaxy Tab A9+. We understand how important the speed and responsiveness of the tablet are every day for a range of daily tasks. We have provided links to troubleshooting guides to help you resolve these frustrations at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have any questions. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good bang for the buck for casual use
on April 16, 2025
Posted by: Worfner
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Samsung is SLOW to provide security & Android updates. This model recharges fairly quickly. Does not have a fingerprint recognition to log into apps. However, this DOES provide value for the price paid. VERY EASY to move info from older Samsung tablet to the new one.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 21, 2025
Hi Worfner, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are happy to hear that you are overall pleased with the value and usage of your tablet. We have provided a link to the Samsung Support Team for your convenience. They can help answer any questions you may have about your software and security updates with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Tab
on April 13, 2025
Posted by: Karen
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Recently purchased a galaxy tablet, my second one, had the first one for 8 years, was time for an upgrade. I owe several Samsung products, love them all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Karen, thank you for your feedback on your Samsung galaxy Tab A9+. We are thrilled to hear how pleased you are with the usage of your new tablet, and are so in love with all of your Samsung products. Please, reach out to us again any time in the future with questions or to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not like other Samsung Tablets I have had.
on April 12, 2025
Posted by: Menina
Verified Purchase:Yes
Slow to respond.Need to tap numerous times to respond
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 14, 2025
Hi Menina, thank you for sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We would love nothing more than to help you troubleshoot the responsivness of your display on your tablet. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team if this experience with your tablet continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Processing & Multi-tasking Conquered!
on April 10, 2025
Posted by: DaMadDominican
from Forest Hills, NY
Expertise:Expert
Verified Purchase:Yes
I got to use one @ work and was impressed on how fast it was using the company apps and how browsing was pretty seamless. My wife has a issue with most computers that delay opening files and slow down using apps, i got her this tablet and it has matched her speed, multitasking and browsing easily. She's very happy with her surprise gift.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 16, 2025
Hey DaMadDominican, thank you for your feedback on your Samsung Galaxy Tab A9+. We are so happy to hear that you are so happy with the usage of this tablet for both personal and professional uses. We would love to hear from you again any time if you have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Somehow slow out of the box
on April 8, 2025
Posted by: Andrea
from Utah
Expertise:Expert
Verified Purchase:Yes
The tablet is slow right out of the box, I find myself selecting things multiple times because it doesn't respond right away and I'm not sure if it didn't register the touch or simply has to think about completing the action. This is not how a brand new tablet should behave, pretty disappointing.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 8, 2025
Hey there Andrea, thank you for your feedback on your Samsung Galaxy Tab A9+. We understand how frustrating it is when your new device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maximize the speed of your device and ensure proper display responsiveness. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is tops in the industry! Thank you!
on April 8, 2025
Posted by: Beel60
Expertise:Intermediate
Verified Purchase:Yes
Good product that shipped much faster than planned!
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Beel60, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are so happy to hear how pleased you are with the usage of your tablet, and finding the device and purchase experience to have been so superior. Please, don't hesitate to reach out to us again in the future at any time with questions or additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Integrated Samsung products
on April 6, 2025
Posted by: Billy777
[This review was collected as part of a promotion.] I haven't owned the device for very long but it's amazing for the price the feature the compatibility with my other Samsung products is amazing
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Billy777, we appreciate your feedback on your Samsung Galaxy Tab A9+. We are so happy to hear that you are so pleased with the usage of your new tablet, and finding it such a good additional to your ecosystem. We hope you'll reach out to us again in the future at any time with questions or if you have any additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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