Customer reviews from sunjoyshop.com
SUNJOY - 12 ft. x 16 ft. Cedar Framed Gazebo with Steel Hardtop
Average customer rating
5
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
270
4 Stars
12
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
43 out of
43)
Customer Reviews for SUNJOY - 12 ft. x 16 ft. Cedar Framed Gazebo with Steel Hardtop
Customer Rating
5
on August 29, 2021
Posted by: Anonymous
Expertly packaged and the visual installation instructions were very well done. Do not have the part numbers handy but only one item that I would have liked to have them made 1/16th or 1/8" shorter to allow for easier installation. It was the lower roof panels bottom support/gutter that goes around the entire perimeter. Hooks into the hip roof supports and screws into the mid roof support on all four sides. All the pieces could have been slightly shorter as we had to flex all of them to force them into place - was not just us being out of alignment as they were ALL too long - if it was us some of them would have correspondingly have been too short. This is a longwinded explanation and not intended to be a big criticism - just something that we had to deal with. Our daughter loves it (installed at her house).
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 29, 2021
Posted by: Kathy
This gazebo has made our backyard a delight.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 28, 2021
Posted by: Kathleen
This was a monster to put together but is wonderfully sturdy and a great addition for our new landscaped back patio. In rain or shine it is a lovely place to hang out but splurge for the service to put it together. it took us 4 days!
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 24, 2021
Posted by: Anonymous
Overall finished product looks amazing! With that being said we were short two screws, one of which we were able to recover from the extra's bag, but it was frustrating at the end to not be able to completely finish the job. To be fair that fault could've possibly fallen on us and we totally understand. However we did notice towards the end, when finishing the roof portion, that some of the threading for the screws weren't optimal. We had roughly three screws that got stuck midway to 3/4 of the way down and we weren't able to rectify the problem. Luckily it occurred in areas where it wasn't too problematic but again just an unfortunate occurrence.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 15, 2021
Posted by: Peppermint76
Arrived on time. Went up fairly easy. Thanks for a great experience.
Written by a customer while visiting sunjoyshop.com
Customer Rating
4
on August 6, 2021
Posted by: Anonymous
The delivery was prompt and reasonable. The two boxes were strapped together to avoid shipping errors.
I was able to install myself. Need to pay close attention to the instructions/diagrams. There were one or two steps that I had to repeat, because diagrams (or my eyesight) are not always the best.
Appears to be quality materials.
Only issue is with the roof design. The panels are not all secured at the top and easily pup-up. I had to use machine screws to attach to some of the cross members. There should be a top rail section as is the case with the higher tier roof to secure the panels.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 6, 2021
Posted by: Anonymous
This was everything I hoped it would be great quality went together perfect!!!
Written by a customer while visiting sunjoyshop.com
Customer Rating
5
on August 3, 2021
Posted by: Donna Christensen
Took 3 evenings to put together. Not super hard, it wouldn’t helped with better instructions. Came in 3 boxes. It’s very nice looking. Can’t wait to get lights and a fan.
Written by a customer while visiting sunjoyshop.com