Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
Speaker is Great, Customer service is not great.
on January 31, 2023
Posted by: Nick
from NJ
This speaker is just lovely. Sound quality is great,If you're considering buying this you most likely will not be disappointed by the speaker itself. However If you have any issues, customer service is not great. Mine came with markings on the speaker itself. Have to wait quite a bit for a replacement. Such a hassle when I did nothing wrong.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I am amazed at the amount and variety of music now available at my fingertips. The sound is fantastic. Received as a gift and am very happy to have received it. Difficulty in setting up due to my lack of technical experience. Thank God for my grandchildren.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
Beautiful sound and elegant styling. But... the setup process took entirely too long and would randomly disconnect during setup causing me to factory reset multiple times to establish connection to network. I have MANY Sonos products an this one was the most difficult.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Won't connect to prior Sonos virtual network.