Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Another great product by Sonos
on May 30, 2023
Posted by: AtomicFusion
from Columbus OH
Love this and all my other Sonos speakers and accessories... I have over 30 products in across 3 homes now and will be adding more!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Good but not great!
on May 30, 2023
Posted by: Am
from Ontario
Mine tends to not connect properly and often will say connected but not produce sound. I've had to disconnect and reconnect multiple times and restart the set up which is frustrating. Would much rather have no wifi and stick to Bluetooth since I find the wifi is unreliable
Pros: Superior Sound
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great for porch/patio
on May 29, 2023
Posted by: Kilonen
from Cedarville, MI
Sounds super. Easy to set up. Easy to use. Has a slight delay so can't use in same room as indoor Sonos equipment - not a big deal - just something to be aware of.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Not Good for Travel
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Solves a very specific problem
on May 28, 2023
Posted by: Ryan
from St. Louis, Missouri.
I needed a speaker that integrated with my home system (other Sonos products), and was easy to take in and out. I could have easily used a JBL bluetooth, but needed something more durable - Sonos incoming. Great product for a unique niche. Thanks, Sonos Product Development.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
I have had extreme difficulty in adding the audio from my tv
on May 28, 2023
Posted by: Nat
from Charleston SC
Canf fully use
Cons: Difficult Setup
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
LOVE this speaker!
on May 28, 2023
Posted by: Diana
from Los Angeles, Ca
I've always been a huge Bose customer. I wanted outdoor speakers for music listening while barbecuing and handing by the pool. Something I could bring back inside for protection. I did some research and Sonos was up there! LOVE that I chose Sonos!!! I'm a fan!! Hope they are long lasting and keep the great quality music.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Portable and great quality material, Streams All My Music, and More, Superior Sound, Wireless
Cons: Set up instructions not easy or clear.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Yes I would buy
on May 28, 2023
Posted by: Mark
from Virginia
There is a delay in Bluetooth sound function.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Wireless
Cons: Bluetooth to fire stick does not work, Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Deep rich sound
on May 27, 2023
Posted by: Rich k
from Bethany beach, De
Setup was difficult as the unit arrived dead After trying various things I called tech support After being routed to a call center in India finally got to the right place. There was an undocumented reset of the battery. This worked fine and since then no problems. Sound is rich and the battery life is good
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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