Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Great speaker with alot of punch
on June 17, 2023
Posted by: Blaine
from Saskatoon, SK, Canada
Great for outside on patio. Lots of Bass for a small speaker.
Pros: Different Music, Different Rooms, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great speaker but Beware
on June 17, 2023
Posted by: Bart
from East Coast
The speaker has incredible sound, I sought out this speaker because I heard it playing somewhere. However, the software for sonos is downright awful. I can only recommend with serious caution. I would not buy again even though I truly enjoy the sound, not worth wrestling with the app all the time.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would not recommend this product.
on June 17, 2023
Posted by: Jim B
from Idyllwild, CA
Cannot connect this speaker to my whole home Sonos system. All other connected devices on WiFi such as smart devices and cameras affect this speakers performance including my neighbors WiFi and their connected devices. Sound spits and coughs in and out of connectivity. Horrible front end RF design. In forced to only use this speaker with Bluetooth. I'm returning it.
Pros: Superior Sound
Cons: Incredibly susceptible to interference., Terrible WiFi quality., Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I will buy this product again
on June 17, 2023
Posted by: John
from Canada
Use this outside in the gazebo Going to add more in the house
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
A must have for any home with sonos
on June 16, 2023
Posted by: Dave
from League city
A perfect addition to a home with sonos speakers. I hang it out in the patio for outdoor speakers by the pool. Saves the hassle of running wires and buying an amp with traditional speaker setups. Its just as good for adding some thump to an arc indoors. Beats all traditional bluetooth portable speakers in sound wuality as well.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound , best user interface
on June 16, 2023
Posted by: Tom Morris
from Long Island n y
Great battery life and sound quality High quality merchandise
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Well Built / Quality, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice sound and design
on June 15, 2023
Posted by: Jersy
from East coast, USA
Very Nice sound and design. Not muted like other outdoor speakers, which was surprising. First time owner of Sonos, usually buy Bose. Bought one, liked it so much I bought another. I had assumed both would work with Bluetooth in stereo but that's not the case, only one speaker at a time which was disappointing. One major frustration was trying to hook these up to Wifi. It took two days and a number of Sonos techs to get this done. Was about to send them back and decided to give it one more try with another tech, and the problem was resolved. They sound exceptional, but I shouldn't have to go thru this with speakers that cost this much and seem so well designed. The App also seemed well designed but could be tweaked a little more. All in all I'm pleased with this purchase, and if need be would buy again
Pros: Expandable, Superior Sound, Wireless
Cons: Wifi difficult to set up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Very Disappointed
on June 14, 2023
Posted by: MAN
from Erie, PA
I purchased a MOVE directly from Sonos.com. Upon receipt, the speaker would not update and the app displayed error code 1013. After around 90 minutes on the phone with support over 2 days I was told that this was a common problem for which there is no "fix" yet. I was told there was nothing more they could do and I had to wait until their techs figured out the problem with no timetable for the "fix". Wait indefinitely for my brand new speaker to work??? I just ordered this thing less than a week ago. Apparently, they've known about this problem but are still selling and shipping them even though they don't work??? I was hoping to use this for our annual Father's Day party, so I am not happy. I paid over $300 for this speaker. How can Sonos think that this is OK?
Cons: Difficult Setup, Difficult to Use, Unreliable, Update Problems
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com