Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
You could throw a warehouse party with this thing
on July 12, 2023
Posted by: McE
from Baltimore, MD
Best Bluetooth in and outdoors If only there were a carrying case you could ride your bike or go one walk maybe a little extra weight but who could get rid of some calories these days, Sonos maybe straps that connect to the handle I hate the muffled sound while it's in my back pack
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Great sound when it works
on July 12, 2023
Posted by: Eric
from C
Unfortunately, the unit is seriously inferior. Spent several hours with customer service on phone.Promised to send new unit- never did. Always sends refurbished which they clearly label on packaging.
Pros: Sounds amazing but works for only a few months, Wireless
Cons: Difficult Setup, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Better than expected!
on July 11, 2023
Posted by: JTA
from Crestwood, KY
We love having music going in the background while we cook dinner, but the Move really shines when we entertain outdoors and the music fills the entire back yard!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy again
on July 10, 2023
Posted by: Allen
from South Lyon Michigan
It's hard to connect to the tv
Pros: Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sounding portable music
on July 10, 2023
Posted by: AM
from Edmonton AB
The speaker sits on my kitchen island, so it is ready to go anytime I want to listen. It is quick to grab to take out onto the deck or the backyard. It is a bit heavy but I think that adds to the quality of the sound. Not to mention you aren't going to knock it over easily with its solid footprint. Overall very impressed sound quality.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This Speaker is Amazing. It actually shakes the floor!
on July 10, 2023
Posted by: Sam
from Placnetia, CA
We take the speaker outside and to the beach. We bought the speaker while camping at the beach, and it took a bit to get it set-up using blue tooth since we were not on our home network.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Wish you could set-up bluetooth first.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nice but wish charge lasted longer...
on July 8, 2023
Posted by: Kevin
from Dallas, Texas
Love the product and quality of sound. My only complaint is that the charge doesn't last long enough.
Pros: Easy to Set Up, Wireless
Cons: Doesn't stay charged long enough
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Sounds great but lacking Google integration
on July 8, 2023
Posted by: IPAinfusion
from Ajax, ON
Reasonable audio quality for the price point, but lacks the ability to cast from the YouTube Music app, which is far superior to the clunky Sonos app. On the fence about keeping this product. I'm sure this is something that could be fixed with a simple software update.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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