Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Great sound, terrible software, features, and functionality
on July 19, 2023
Posted by: Will
from Denver
Running into compatibility issues left and right. Any device that doesnt have dialogue options will not connect to this speaker. Software is clunky and is missing any functionality that I would want. Sonos keeps recommending that i buy more $400+ speakers and accessories to remedy the situation. If i wasnt so lazy i would return it, luckily for sonos i am as lazy as they come. I found a workaround that involves buying a 30 bluetooth transmitter. Sound is excellent, but unless this is an addition to other sonos devices, I would recommend looking elsewhere
Pros: Superior Sound
Cons: Compatibility Issues, Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Move is amazing
on July 19, 2023
Posted by: Anthony
from Bucks County Pa
The Move has great sound, is mobile, very easy to set up, good looking and heavy enough to not be knocked over. Compatible with all of our other Sonos speakers and all our devices and services since it has Wifi, Bluetooth and an Aux input. Big sound for big areas ( especially outside )
Pros: Easy to Set Up, Easy to charge and long battery life, Expandable, Looks great in white, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product which is easy to use
on July 18, 2023
Posted by: Ryan
from Joplin
I like to take it with me on trips and to my office. The battery life and portability are excellent features
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Move !
on July 18, 2023
Posted by: Joff66
from Halifax,Nova Scotia
The Move is a great sounding speaker !! And
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I'm Movin!
on July 18, 2023
Posted by: Johm
from Fort Worth, Texas
Completely surprised at the ease of set up and quality of sound produced. Design appropriate for any setting. A quality product.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I Recommend Sonos 100%
on July 17, 2023
Posted by: Robin
from South Carolina
We own several Sonos products: Amp, Move, TV Sound bar and LOVE every product. We connected two existing outdoor speakers to the amp as well as Sonos speakers and the sound around our pool is amazing! We have the TV sound bar in our poolhouse and Alexa works with all of the sonos products and it's easy as "Alexa, play music on all Sonos", Bam, done! Can't speak enough of how well the sound, quality and easy operations of the Sonos products!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
NO
on July 17, 2023
Posted by: JOSE
from MIAMI FLORIDA
WEEKENDS
Pros: Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Absolutely wonderful! Follows me around the yard!!
on July 16, 2023
Posted by: JJ
from Toronto , Canada
I am out in the yard , Sonos follows me everywhere. Very versatile, with great sound, especially the bass end! Love my Move!!
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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