Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
Constantly loses connection requiring reset
on September 9, 2023
Posted by: Scott
from Toronto, Canada
I'm taking time to post this review after several (frustrating) years of having the Move, so that should speak volumes. The sound and portability are great when it's working. But it constantly loses wifi connection and requires factory reset. Often the reset requires many attempts. For the $ this product is not worth the trouble.
Pros: Superior Sound
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love the product
on September 7, 2023
Posted by: Hap
from Cape May NJ
I have multiple rooms that I play my music
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound
on September 3, 2023
Posted by: Ranger
from Voorhees, NJ
The sounds quality is great and the option of being Bluetooth is great, the only issue I have is when I charge it the microphone light stays on when I take it off and I have to reset the move for it to even turn back on, nothing terrible just annoying sometimes.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not mobile enough.....
on August 31, 2023
Posted by: Bill
from New York
I own a second, weekend home. I have two separate Sonos networks, one in each home. I was excited to use the MOVE speaker outdoors at each of my homes. And, technically, I can. BUT - I have to reset to factory settings every time. So....every weekend I have to factory reset to use the weekend house Sonos network, then when I get back to my weekday home, I have to factory reset AGAIN. Every week. I "would have thought" Sonos would be able to remember multiple Sonos networks and be able to automatically join/re-join. Great speaker, lousy experience. Disappointed.
Pros: Superior Sound
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I love my Sonos Move!
on August 30, 2023
Posted by: Renato
from New Jersey
The Sonos Move is easy to set up, and use. The battery life is amazing! Best part of it its wireless, and connects to existing Sonos products simlessley.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Solid construction
on August 28, 2023
Posted by: Marty
from Burnsville,Mn
It's nice, having the flexibility to move the speaker to wherever you need it, or want to augment existing speakers in the room.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best purchase in recent memory
on August 24, 2023
Posted by: Ross
from Pho
I teetered on this purchase for like 6 months and I definitely made the right choice. Sound is excellent and the battery lasts a long time. I took this to my buddy's vacation home last weekend and we used it all night and never depleted battery. Sound filled a two story 1500 square foot house just fine.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Complicated set up
on August 22, 2023
Posted by: Paul
from San Pedro, CA
I bought the Move because I have an ARC system for home theater and I like it very much. But I'm not at all impressed with the Move. Set up is not easy and after 2 weeks of trying to integrate it into Google Home, it's still pretty much worthless as a part of my home system.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com