Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
Dont buy any Sonos products
on September 27, 2023
Posted by: Dissatisfied
from San Leandro, Ca
App has always been a pain to use. I rarely listen to my music since getting the Sonos system as I know I have at least a half hour of trouble shooting to get music playing. Today the app cannot find my existing system, even after reloading the app and creating a new account.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Not bad. Could be better!
on September 26, 2023
Posted by: Jimmy
from Charleston SC
Looks good and good that it stays charged constantly. The quality of sound is good,but when using outside, which I do often, the volume level is very average at best. I use a JBL Charge 4 and the sound output is basically the same for 2/3 less price. Nice product but a little lacking.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Limited controls on Bluetooth use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes, I would buy this speaker again
on September 26, 2023
Posted by: Blake
from Fort Wayne Indiana
Are use my speaker at work at home in the yard anywhere I want to
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Rich sound
on September 24, 2023
Posted by: Steve Chavez
from Oak Harbor, WA
It is super simple to add to existing Sonos network. I can listen to music throughout the house or on the road with the Move.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on September 23, 2023
Posted by: JC
from Concord, CA
I installed these for my outdoor theater system. I have these located in 2 different areas along with a Sonos Arc, Sonos Sub, & Sonos Move. These are supplying the Sound for my Samsung 85" Neo QLED TV. It produces enough sound to make our 2,000 sq ft. patio/deck combo rock. It's actually sound equal to being inside a theater. Couldn't have made a better choice.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Very pleased!
on September 22, 2023
Posted by: Capt Kirk
from Leander Tx
I have had Sonos products since 2008. I have the S1 generation with 8 speakers. One of my Play 3 finally wore out, so I decided to try the Move. Great decision. I can sync it with my system or connect TV or phone by Bluetooth. Great sound!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
The sound is ok but the app to control it is not very helpfu
on September 20, 2023
Posted by: Namned
from Victoria, BC, Canada
Basically some instruction manual would help. Trouble getting radio stations, even after making them 'favorite' in the app. Have not figured out how to control volume from phone. Basically it has not (yet) lived up to its promise
Pros: Expandable, Wireless
Cons: Difficult Setup, Difficult to Use, cannot figure out how to control volume from app
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Don't buy! 20 minute set up, needs location, microphone ect
on September 19, 2023
Posted by: TCC
from NZ
Stuff you have to do/enable before using it: - download Sonos app - create Sonos account with email and verify - allow location tracking - allow microphone access unless you can read font size pt2 to enter the password on the back of the speaker. Black letters on black background - update the speaker (4 min) It didn't show up in my Bluetooth settings setting it up took 20 min. Every time you don't give permission the app opens you settings and you have to start the setup process all over again. The charging dock is very flimsy, it takes a few attempts to align it with the speaker Pro is the build quality, sound and usb c charging. Heck, even a HomePod has less restrictions. Should have bought a Bose or HomePod...
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com