Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
Sound is excellent but ongoing connection issues
on November 7, 2019
Posted by: Wally
from Calgary, AB
I like the sound of the Sonos Move, but we have had ongoing connection issues with music streaming sites like Spotify. I am constantly rebooting our wifi modem and that is only a temporary fix. All other devices on our wifi network work fine - the Sonos is the only one with an issue. We've done all the recommended troubleshooting short of a physical ethernet connection, which is not possible with our set-up. So, while the sound is great, it has been a very frustrating unit to use.
Pros: Streams All My Music, and More, Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
love it, but unreliable
on November 7, 2019
Posted by: dtotha
from pittsburg, ca
i've been looking for a bluetooth speaker for a while now, and when i saw that sonos was making one, it was a no brainer for me because i have sonos throughout my home already. I love the benefit of being able to incorporate the move with my existing speakers over wifi, and the IDEA of being able to take it camping or to parties with bluetooth. however, while being the sole music provider for my god daughters 5th birthday, 1 hour into the party the move just cut off. i tried plugging it in with a USB-C plug, thinking the battery died, but the only thing it would do is blink an orange light. it did that well into the depths of night time. it wasnt until i got back home 2 days later that i was able to dock it and have it turn back on. TERRIBLE experience for me. if this doesnt work with bluetooth then why did i buy it? i will say it sounds AMAZING. i was overly pleased with it until this incident but am not ready to give up on it. i'm hoping maybe mine in particular was faulty and can get a replacement. outside of this instance i think it's a great idea and great sounding speaker.
Pros: Easy to Set Up, Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Finally...Good Idea, Sound Just So-So
on November 5, 2019
Posted by: Dan the Music Man
from Philadelphia, PA Suburb
Finally, Sonos produced a portable, BT speaker I had been waiting for...I thought. Unfortunately, for the price, the sound quality was just so-so. I thought it might be me, so I grabbed the Move by its convenient little handle and walked over to a neighbor's house who is also an audiophile and compared to some of his smaller, BT speakers. These were much smaller, MAJOR brand speakers and they sounded as good or better than the Move at 3/4 the price. Very disappointed and ultimately sent the Move back to Sonos and would not recommend.
Pros: Bluetooth Capable, Easy to Set Up, Portable, Wireless
Cons: Heavy, Larger Than Expected, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound!!!
on November 5, 2019
Posted by: H3llMast3r
from McKinney TX
I thought it would be really loud in large competition hall! Unfortunately it did not meet muster. Very good otherwise love it for every other use except for competition.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Yes
on November 4, 2019
Posted by: B-rad
from Memphis TN
Sounds great, portable, easy to use.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery life not as great as advertised
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I am very impressed with the Move's sound.
on November 4, 2019
Posted by: Carl
from San Jose, CA
I use the Move as the primary music speaker in one room and for outdoors. I also use it to take on local trips to the beach, park, etc.
Pros: Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Maybe
on November 4, 2019
Posted by: Chris
from Staten Island, ny
Poor sound quality
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great Features But...
on November 4, 2019
Posted by: Maverick
from Los Angeles
Pros: I needed something to accompany my Sonos whole-house system when I'm outside or in the garage.This works perfectly for those requirements. Set up was very easy. Cons: It seems to turn on by itself when I'm not attending to it and its battery won't hold a charge for very long even when not in use.
Pros: Durable, Easy to Set Up, Portable, Wireless
Cons: Heavy Battery Drain When Not In Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com