Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Posted by: JR
from Montana
Verified Purchase:Yes
We had the Arc bar & are building our system.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Ina
from Washington
Verified Purchase:Yes
I don't use it all the time, but when I want to listen to it I cannot get it to connect. The move is black so are the buttons and you cannot tell if it's on or off. The power button does not change colors, it is very frustrating. I have spent an hour this evening trying to get it to play and have given up. The move came with a free case and when i redeemed the code it didn't work, contacted customer service and emailed a copy of my receipt as requested with no response.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Rhonda
from Savannah, Ga
Verified Purchase:Yes
We use our Sonos Move outside under our pergola. We love it!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Mario
from Canada
Verified Purchase:Yes
I really wanted to like this speaker more than I do. It is advertised to work with Google Assiatant and Apple music and it does, just not together. That's right, if you try to use the Google Assistant as your voice controller, you cannot use apple music as your default music service. I opted for the Gen 1 move over the Gen 2 because it had Google assistant, but as an apple music subscriber I had to choose between Alexa and Sonos.
Pros: Easy to Set Up
Written by a customer while visiting sonos.com
Customer Rating
5
I love these speakers. They are fabulous and the sound is 1
on December 20, 2023
Posted by: Teddy
from west palm beach, FL
Verified Purchase:Yes
A friend recommended this to me and I love it. I will add more speakers.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Bedford
from Brigham city
Verified Purchase:Yes
Excellent sound quality
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
Cons: It's a pity that you can't make a Bluetooth pair
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: JP
from Plano, Texas
Verified Purchase:Yes
I love my Sonos so easy to set up and the sound is awesome! I had a bit of a problem with my mini sub but called Sonos support and we got it going. The support staff is wonderful. Everything about Sonos is great!!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Redhead67
from Dallas TX
Verified Purchase:Yes
I enjoy the sound throughout my house. It took me 3 days to set up, wouldn't stay connected to my WiFi all though its fiber and the speed test are high. A friend came to help & it's now been connected for 3 days, but waiting to see if it disconnects.....I'm still on the fence!
Cons: Difficult Setup, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com