Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Sound, Design, Features Are Great, Bluetooth Very Limited
on May 7, 2020
Posted by: Lance
from San Diego, CA
I use the Sonos Move when outdoors and on-the-go at tailgates, parties, etc. The sound of the speaker is great, the design is great, and if you are able to tap into WiFi the features are great. The one major flaw for the Sonos Move is that it is very limited on features while in Bluetooth mode (which is how this speaker is largely going to be used by a lot of people). The TruePlay feature does not work while in Bluetooth, which is very unfortunate since most people will use the speaker in a variety of environments while on-the-go, away from WiFi. That feature would be nice to have. Most importantly and a huge bummer is that you cannot stereo pair the Sonos Move with another Sonos Move speaker while in Bluetooth mode. Since I use this speaker at tailgates and large outdoor parties, the ability to group and stereo pair multiple Sonos Move speakers together is huge... and this does not deliver that ability. Big miss, hence the 3 star rating. And I would have purchased more speakers to pair together, but without that feature there really isn't a point in doing that. I would have given 5 stars if more features were available in Bluetooth mode. If all you'll ever use it for is an outdoor speaker at home where you can connect to WiFi, not a bid deal. But for a lot of listeners, the lack of features in Bluetooth mode should have been figured out before release.
Pros: Different Music, Different Rooms, Superior Sound, Wireless
Cons: Bluetooth Features Are Very Limited
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Delivering Sonos quality ... with a few quirks
on May 7, 2020
Posted by: Nite
from Cleveland OH
The MOVE was easy to set-up as any other SONOS device, even the Alexa link, and delivers on sound quality. It is a bit on the ... portly ... side though. Not an issue for me at all, but definitely a package under the arm to move from room to room. One disappointment was not being able to change the Alexa wake word. We're a "COMPUTER" house. Probably a dumb technical reason it's not implement, SONOS usually gets it right. Still a 5 for me though.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Worth the wait
on May 6, 2020
Posted by: Berl
from SW Ontario
Finally, after all these years, Sonos has come out with a rechargeable portable speaker. It is fabulous! Practical and easy. The best in its class. Bravo!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I will but again
on May 6, 2020
Posted by: MJL
from Santa Fe New Mexico
I got it to cover a few dead areas in the yard. I have outdoor speakers connected to my sonos but a few areas sound doesn't get to. The speaker works well for that but wish it had a little more sound projection.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this product again!
on May 6, 2020
Posted by: Strongo
from New York
It's used in the privately and works great in the bedroom
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Good speaker but software/App is hopeless
on May 6, 2020
Posted by: Mick
from UK
It appears a lot of attention has been applied to the speaker itself. However the app failure is infuriating and is a significant obstacle - truly awful.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Surprisingly fabulous sounds
on May 5, 2020
Posted by: Greggers
from Hawaii
Loving it.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I will buy this again as a gift for a friend
on May 5, 2020
Posted by: Hiker
from Overland park kansas
I've had a bluetooth system for outdoors separate from my sonos....waiting for them to giddy up. They made it and its a great speaker
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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