Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Works great!
on May 27, 2020
Posted by: Guy
from Buxton, ME
I use this in my office and take it out on the deck.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Expensive, but worth it.
on May 26, 2020
Posted by: ZAB
from Virginia
This is my third Sonos product. Prior to getting this, I purchased a stereo pair of One SLs which are used in the master bedroom and a Port which I used to integrate my stereo system to. As for the Move, I keep it in the kitchen. The sound it produces is more than adequate for the kitchen. When I venture out to the deck, I grab this and have excellent sounding music outside.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
My favorite speaker of my collection
on May 26, 2020
Posted by: Amber
from Portland
I use this product everyday and the sound is just incredible. Even at a low volume, the sound fills the room, but is not heard throughout the house (which I share with others). I have other Sonos products, but this one is by far my favorite. I love that the speaker is portable and easy to set up. I cannot say enough great things about this product.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Overall Too Complicated
on May 26, 2020
Posted by: Michael E
from Princeton, NJ
Even being tech savvy I have basically given up trying to modify the set up, once set up initially. I have found it impossible to know why certain things happen (what music is playing where, how to change music, how to get multiple speakers working, how to get speakers working with properly with Alexa), etc. The only savings grace is the music sound quality is excellent and setting up the very basic configuration is easy. However, The website is very poor, difficult to navigate, service and support are not really helpful. Disappointing for such a premium priced product.
Pros: Easy to Set Up, Portable, Superior Sound, Use with Alexa, Wireless
Cons: Difficult to Get Useful and Timely Support, Difficult to Use, Hard to Change from Initial Settings
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Where is the manual?
on May 26, 2020
Posted by: Nuts & Bolts
from Wichita KS
Where is the manual? All I've found are one-offs of "do this" "don't do this" and terribly dis-jointed conversations about various revisions of the apps. I want the book! Step by step, feature by feature, if you want this do thus. This seek and you shall find stuff is the pitts. This is a great chunk of iron I just wish I could figure out how to utilize it! Perhaps the problem lies in what you get is the app and they sell you a chunk of hardware so you can explore the app? Somebody help us if this is a bunch of Apple Officinados! Even Wallie had a Manuel!
Pros: Good Sound, Wireless
Cons: It's a bloddy puzzle - without all the pieces.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I would definitely buy this product again.
on May 26, 2020
Posted by: joewartay1968
from No Searcy, AR
Easy to setup. Amazing sound!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Performs as Promised
on May 26, 2020
Posted by: John
from Raleigh NC
Portability and sound are outstanding.
Pros: Battery has very long life, Convenient Portability, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Highly Adaptable Product
on May 25, 2020
Posted by: Erik from Atown
from Allentown, PA
I use this for multi room audio and for outdoor use.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Blue tooth has occasional issues
I would recommend this to a friend!
Written by a customer while visiting sonos.com