Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Great speakers
on July 30, 2020
Posted by: Patat
from Forsyth, GA
Use this out by the pool and it sounds great. Easy to set up and love being able to control from my phone.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Very happy with the product.
on July 29, 2020
Posted by: Don
from Owasso, OK
Very happy with the product.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
This is a game changer!
on July 29, 2020
Posted by: Rjg
from Seoul
I love that you can connect it to other devices, and the sound is amazing! I use it with my apple tv and computer and cellphone. But now that I have Spotify premium, I use it with Alexa. It's incredible!
Pros: Different Music, Different Rooms, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Nice Speaker for any location!
on July 29, 2020
Posted by: Wooz
from Louisville, Ky
I have Sonos for my TV room so I thought the Move wireless speaker would be a nice addition to my system. The Move Speaker has not disappointed! Great sound and the flexibility to move as in the name to any location I desire! I studied this decision long and hard and I am very satisfied.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Customer Service Stinks
on July 29, 2020
Posted by: HappyTraveler
from Greensboro, NC
I recently bought a Sonos Move. I am not tech savvy, but I did find it easy to set up, despite the fact that the guide book that comes with the device is bare bones. To understand my Sonos better, I went to the company website to look for more info. Honestly, I think the website is not very user friendly and it took quite a bit of digging to find a user guide. Even that is pretty sparse and seems to cover all of their products. After looking over the user guide, I still had questions so I called customer service. After waiting for over 20 minutes (obviously a lot of people have questions or they don't have enough service reps), I got through to someone who was pretty lackluster and had to refer to something to answer my questions, that were frankly, really basic. I think in the end I am going to enjoy my Sonos Move, but let me tell you, the company needs to think more about customer service!
Pros: Easy to Set Up, Wireless
Cons: Customer Service
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Add to My Sonos Home! + replaces my Bose Soundlink!
on July 28, 2020
Posted by: Juice
from Jersey
I am a huge Sonos Fan. I have a 3 floor townhome. Play1 on 3rd Floor; Play3 on 2nd Floor; Beam,SubGen2, 2 Play1(surrounds) hooked up to 82" TV. Then Sonos Amp run to outside SunbriteTV and powers 2 Definitive Technology Speakers for TV sound or Music. The Move was the missing piece. We have a deck off the 2nd Floor Kitchen and the Move combined with the mounting bracket gave us great ambiance for outside. Battery lasts the 11hrs on 25% volume. The charging cradle is on the 2nd floor so it adds a 2nd speaker to that floor when its not outside. The white is very nice. It got a few scuffs when bringing to the beach, but a magic eraser buffed the marks right off. Bluetooth works great and is easy to toggle between paired devices. If you are storing the speaker in your home (not on cradle) and think you powered it off, guess again. To keep it from auto powering on in your home. Switch to bluetooth, then power off. Otherwise as soon as you play something on the other sonos on the wifi, it will come on. It was also pretty easy to sync to my inLaws wifi to enable sonos app. Then when I returned home, synced right to my wifi. Great sounding speaker. Very clear and really does adapt to its surroundings.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Portable Charger Hard To Find
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not sure
on July 28, 2020
Posted by: Pam
from Savannah, Georgia
The ones on Porch and Dock sound GREAT but problem is not enough music choices for us plus not super easy to use. Need more training on it
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Needs better Tutorial and needs to be easier
Written by a customer while visiting sonos.com
Customer Rating
5
Super Easy to set up and enjoy. The sound is amazing!
on July 28, 2020
Posted by: Flipper
from Scituate, MA
We use it inside and outside. The sound is amazing!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com