Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Still Working out kinks
on August 1, 2020
Posted by: TomNJ
from NJ
Use Move outside deck/pool bar in conjunction with Connect Amp (feeding pair Revels). Love voice command on Move for Alexa, Smart Home, etc. Have WiFi access point outside by pool bar. Connect Amp has no issues staying connected to Sonos. However, Move Speaker drops WiFi too much and has to be reconnected while Connect Amp continues. For the price your paying, should not be experiencing drops. When it is playing, sound is great.
Pros: Different Music, Different Rooms, Easy to Set Up, Nice Bass, Superior Sound
Cons: Drops wifi 2 much but Connect stays connected, Unreliable
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This exceeded expectations, toddler proof.
on August 1, 2020
Posted by: Ben
from Mill Valley CA
Heard that this was weatherproof, but our toddler put it to test on its first day. She picked it up and threw it into her water table. It dropped with a thud, but to my surprise was able to continue to produce beautiful music. It isn't the same white as the standard ones we have around house, but still beautiful. Would buy again
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again and again
on August 1, 2020
Posted by: Jean
from Raleigh, NC
I hated carrying our Sonos 1 out to the pool deck or simply outside..unplugging, plugging back in, etc. once added to our system, I just take the Move wherever we want and it is awesome. Feels sturdy and rugged enough for our harsh afternoon sun or the beach environment!!
Pros: Bluetooth or wifi, Easy to Set Up, Great battery life, Portable anywhere, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love it. It's amazing that something so small can produce
on August 1, 2020
Posted by: PDQ
from Florida
I can easily move into an outdoor room and play it off of its built in battery without any loss of sound quality.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I may have to get this in black.
on August 1, 2020
Posted by: GayB
from Houston, Tx
I sometimes get confused when I need to pair it when I don't need to pair it.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
You never can have too many guitars or Sonos speakers
on August 1, 2020
Posted by: Steve
from Portland Oregon
Latest addition was the Move. For outdoors on the patio it is a must. I think two more of them would be even better.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love the product and recommend it constantly
on August 1, 2020
Posted by: Cush
from New Jersey
Great sound very versatile.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Battery is terrible
on August 1, 2020
Posted by: Andrew
from Ohio
Even with most features turned off (trueplay, voice assistant) and connected to wifi, there's no way you get 10-11 hours of play out of this. Usually drops to 60-70% within an hour. It spends most of its time on the charging base. For the price the battery on this should last a lot longer and be able to utilize all features.
Pros: Easy to Set Up, Free Control Options, Good Audio, Wireless
Cons: Short Battery Life, Unable to use all features
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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