Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love the Move!
on August 15, 2020
Posted by: Nelli Nell
from CT
Have two Play 5's and got the Move mostly for outdoor use so I didn't have to disconnect the 5's. So far, I'm very happy with it. Easy to use and great sound. Haven't setup voice yet but either way, I recommend this unit.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love my Move. Big sound from a small and stylish package.
on August 15, 2020
Posted by: Neil
from Friday Harbor, WA
Big sound from a small box. Stylish design. Easy setup. Super charging station. Excellent battery life.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Luv this new addition to my system
on August 14, 2020
Posted by: RJ
from Dallas Texas
Luv that you can leave it outside and not worry that it will get destroyed.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
My MOVE is incredible! Highly recommend!
on August 14, 2020
Posted by: Lala
from Chicago
Move was my latest purchase for my patio. I have 2 sound bars as well as speakers in my office and my basement. Simple to set up, can play different music from different apps on each.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome Product.
on August 14, 2020
Posted by: Wilson & Sheila
from Arkansas
We bought this for use outside at our pool and outdoor kitchen and it performs as advertised. Easy to setup, portable and has great sound for a small speaker. Highly recommend Move for anyone's outdoor speaker needs. Plus it had Bluetooth so you can stream your own music too.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Difficult
on August 14, 2020
Posted by: fukantifa
from Oregon
synching bt without wifi very difficult.
Pros: Superior Sound, Wireless
Cons: 11hrs. not accurate at anything past 40% volume, Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product
on August 14, 2020
Posted by: Ojai Anne
from Ojai, California
I have a Sonos system inside my house, but was looking for a moveable speaker for my patio. Living in Southern California, I'm outside all the time and hadn't found the perfect speaker solution. I was a bit hesitant when first seeing ads for the Move because of price and size. However, I am so glad I ordered it. Its superior sound, easy charging, sturdiness, weather resistance, quality materials and ultimate flexibility all adds up to an amazing product.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good quality speaker once installed.
on August 14, 2020
Posted by: Lucky Lou
from Denver
I needed more information about how to set up and use the Move. When I tried to get Help, both via internet and then phone, I found the technician strangely unable to comprehend what I was trying to say. I was able to get everything going by using Google. My problem is that 1) strangely, I received an error message after entering the password to my WiFi when in fact the Move had connected, so that I thought I had to reenter the password but could not figure out how to do so, and 2) I frankly did not understand how to use my iPhone to control the unit, so that the Move did not appear to be working.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
Written by a customer while visiting sonos.com
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