Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Positive speaker for outside usage
on August 16, 2020
Posted by: PTC1710
from SC
Portable. Spin sessions. Outdoor dining area
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice speaker for patio.
on August 16, 2020
Posted by: Old guy
from Houston, Tx
Held off buying until Covid. Wife enjoys portability & sound.
Pros: Portability, Superior Sound, Wireless
Cons: Expensive & need to put in charging ring
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Love Sonos but the Move Is a Waste
on August 16, 2020
Posted by: Noon
from redwood city, ca
My other Sonos (wired) connect to my Wifi that the Move can't so if you are outside it cuts in and out constantly. Bluetooth. Remember how you used to get that weird feedback with bluetooth speakers (like morse code). Well the Move has the same issue that seems to be solved with inferior products long ago. So Wifi not great and Bluetooth feedback, Might as well have my jambox.
Pros: Superior Sound
Cons: Bluetooth Feedback, Unreliable, Wifi Range Terrible
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent sound
on August 16, 2020
Posted by: JD
from Toronto Canada
Great around the pool
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great speaker, frustratingly buggy app
on August 16, 2020
Posted by: Comfortably numb
from DC
Sonos speaker sound quality is great, I like a lot of bass and using the equalizer I can really get this speaker thumpin'. BUT the Sonos app needs a lot of work. Sometimes it just stops mid-play and declares it can't find my music library. Sometimes it starts out by saying it can't find the music library it found the day before no problem. Sometimes it says it can't play the song I selected bc it can't find another song I didn't even ask it to play. I'm tech savvy enough to ensure the system and library host are on the same wireless network and I have a very strong wireless signal and top speeds. No other app or device using wireless in my home chokes like Sonos does. This has been a problem for years, across app versions, and happens whether I am using the mobile or desktop app. I only tolerate it bc the convenience of the Sonos system, when it does work, is hard to be beat. I would be a full-throated Sonos advocate but for this ongoing issue. I would recommend to a friend but only with MAJOR warnings given about the app. Please fix.
Pros: Easy to Set Up, Expandable, Powerful Bass, Superior Sound, Wireless
Cons: 50-50 shot whether the app works or not=reboot, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again and again and again.
on August 16, 2020
Posted by: Cableguy
from Maryland
I use this product everywhere in my house.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Product
on August 16, 2020
Posted by: AV
from Orlando
I use this in conjunction with Alexia smart home.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Product stopped working after one month
on August 16, 2020
Posted by: Ben
from Kennebunkport, Maine
Poor quality. Tried Sonos customer service and was told it would take a week to get a reply. Really bad support
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com