Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
Awesome Sound
on August 16, 2020
Posted by: SonosDar
from Sarasota
I use it at the pool and beach.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Not easy to set up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Just the BEST!!
on August 16, 2020
Posted by: JJ
from Connecticut
This was the best purchase!! We had Sonos for two other rooms but bought the move for our back porch. What wonderful sound and so easy to set up. Sonos makes a great product and we can't say enough about it. We are not good with tech but this is so easy and having this system is like we have our whole house wired !! Amazing!!! And the move you just talk to and we can play anything at any time!! A must have item!!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Product
on August 16, 2020
Posted by: AV
from Orlando
I use this in conjunction with Alexia smart home.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Product stopped working after one month
on August 16, 2020
Posted by: Ben
from Kennebunkport, Maine
Poor quality. Tried Sonos customer service and was told it would take a week to get a reply. Really bad support
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product
on August 16, 2020
Posted by: Jon
from Southern Michigan
Great product
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product- easy setup!
on August 16, 2020
Posted by: David
from Herndon, VA
Great product! I've already recommended to friends resulting in their purchase of the Move.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Mesh Network Issues
on August 16, 2020
Posted by: Frank D
from Delaware
Once I installed my Move to my Orbi mesh Network - along w 4 Ones & a Beam - the issues began. I have to reboot my network about once a week to ensure all products appear in the Sonos app. Sucks...
Pros: Easy to Set Up, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Bringing sound with me through the day
on August 16, 2020
Posted by: DD, eclectic listener
from Vancouver, Canada
I hoped the Move would be a companion and it is. Moves from kitchen to eating area to work area to bedroom. The sound quality is sufficient to make for enjoyable listening of all genres.
Pros: Easy to Set Up, Portable, Streams All My Music, and More, Wireless
Cons: Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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