Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love it.
on August 27, 2020
Posted by: Jim
from Plainfield, In
I love this especially connecting it to my Sonos amp and expanding the music in and outside my house.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great sound. Extremely frustrating setup and integration
on August 27, 2020
Posted by: Keith
from Saint Louis, MO
Tried setting up to do stereo sound with a friends Sonos Move. Couldn't get it to work. Tried setting up as audio output with google home. Couldn't get that to work either. Connecting to a new wifi source is very hit or miss. Doesn't like moving to a new location, which is an issue since the intent is to use it as a portable speaker. Sound quality is great though if you simply want to connect like a standard single speaker from 1 phone.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I would not buy this product again
on August 27, 2020
Posted by: Mike
from Westminster, CO.
I was very enthusiastic about the Sonos Move and was eager to set it up and use it outside on my deck in Colorado. The initial wireless setup was easy and worked well. However, once I decided to test the Bluetooth connection things went terribly bad. I was never successful in connecting with our 4K Samsung TV and when I gave up and decided to reconnect to the wireless it took at least four attempts. The following day I spent two hours and countless futile attempts to achieve the wireless connection before throwing in the towel and returning the product.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Product!
on August 27, 2020
Posted by: Kenny
from Fort Lauderdale, FL
I ordered this product to use on my backyard patio. It works well on either Bluetooth or WiFi, and works well in other outdoor scenarios as well. Great sound and excellent quality!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent sound ANYWHERE!
on August 27, 2020
Posted by: Don Paquette
from Rio Verde AZ
I use the Move with other Sonos speakers. I can place them outside and direct the sound for optimum listening
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would recommend this product
on August 27, 2020
Posted by: Rocro
from Florida
I mainly use this out by the pool
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love my Move
on August 27, 2020
Posted by: M. Gardens
from Tucson, AZ
I love the mobility and how well it sounds. I have been looking to expand to my Sonos products that I already had and this was a great addition. I have not taken much further than the back patio, but even just doing that has been a nice experience. Alexa is sometimes not 100% reliable but overall it works fine. I also love the Bluetooth and WiFi flexibility to take away from home. I am a big fan of this new product.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Portable Speaker
on August 27, 2020
Posted by: DGinPS
from Palm Springs
Terrific rechargeable speaker. Impressive sound. Beautiful design. I have it networked with my other sonos units but can be used for bluetooth as well. Compatible with Alexa.
Pros: Easy to Set Up, Expandable, Portable, Rechargeable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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