Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
I would buy this product again and again
on August 31, 2020
Posted by: Sha
from Takoma Park, MD
It's designed perfectly for moving around from room to room!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy it speaker again
on August 31, 2020
Posted by: Sherman
from Ont. Canada
It's just incredible
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not yet
on August 31, 2020
Posted by: JAnderson
from Ann Arbor, MI
I bought this to use outdoors. After upgrading to a mesh system to increase my wifi range, I'm still fighting with intermittant drops. This time, it's easier to reconnect, but geez, it's frustrating. Separately, I can't configure Alexa to work with Move. After setting it up, none of the other speakers work. Customer service has been pathetic-- either delays due to Covid-19 (understandable) or genuinely poor service from frustrated agents. I waited over 75 minutes to talk to someone, it took another 45 minutes to figure out an issue, then the call dropped. Even though the agent had my number to call me back (for this very reason), he didn't call back-- ever. Not within a few minutes or an hour or the next day. Seriously bad right now but the good news is, the speaker sounds awesome.
Pros: Different Music, Different Rooms, Expandable, Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Absolutely love both of my Sonos products.
on August 31, 2020
Posted by: Lee Klein
from Cleveland ohio
Sonos is the way to go nothing else compares to their products.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
The Move is the BEST Sonos Yet!!!
on August 31, 2020
Posted by: Shady G
from Costa Mesa, CA
The Move is the perfect design. Great speaker that looks and sounds good while in the dock and in the house, but hey we're moving the party outside and boom...just grab it and go!! Music never stops, just goes where you go...Awesome!!!
Pros: Different Music, Different Rooms, Easy to move, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
I would not buy this product again.
on August 31, 2020
Posted by: Sqdn51
from Goderich, Ontario
I thought I would be able to use my playlists on the Galaxy 10+ but I can't. Now I'm stuck with a product that won't play my music.
Pros: Easy to Set Up, Superior Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
BEST CHOICE MADE
on August 31, 2020
Posted by: Gil BIKER
from Dorado, PR
After research for a replacement of my Bose Wave radio I end up making my BEST decision to enter in SONOS system and this AWESOME speaker. I have a HIGH-END Home sound SYSTEM in my Men Cave which I love it and music around the Home as Music is part of my Lifestyle, I can say again this SONOS MOVE have amazing sound quality anywhere you locate the speaker. Good-looking, waterproof, Shock Proof ! SUPERB!!!!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Portable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Bluetooth enabled finally
on August 31, 2020
Posted by: Emman
from Greensboro,NC
Can easily take it anywhere.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com