Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
great deck music
on September 6, 2020
Posted by: sylvanmike
from southern indiana
not only great sound, but really great functionality with alexa. love that we can stream our XM radio. sonos app is easy to use as well!
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Love, love love!
on September 6, 2020
Posted by: Krockitter
from Woodbury, New York
Use it on the patio. It's great that when we go into the house the same music is playing on our other Sonos speakers. Great sound, typical high quality Sonos product.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Love them but with major reservations
on September 6, 2020
Posted by: cello
from Huntington New York
Love the portability, and the sonos platform, but the battery life is terrible, you basically have to leave them on the charger if you want to listen to music for more than an hour or so. they are difficult to reconfigure with my playbar and sonos one, and it takes multiple tries to find and sync, a feature so horrible i almost boxed all of my sonos(playbar, sub woofer, two sonos ones and 2 moves)and returned them, there has to be a better way, right now I am hesitant to even attempt especially if I am entertaining
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Also difficult to pair sonos playbar and ones, Battery Life leaves a lot to be desired
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Lives up to expectations
on September 6, 2020
Posted by: Backpackerjim
from Black Hills of South Dakota
I love the combo Bluetooth and wireless. Love the extras like the radio stations. Love the smooth movement through the Sonos app from one music service to another.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best speak ever with the easiest set up
on September 6, 2020
Posted by: Forrest
from Ma
I bring the move everywhere in and outside my home. I love it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice speaker but new software was disappointing
on September 6, 2020
Posted by: Charlie 1
from Hazel Green
Nice speaker but software change was disappointing
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Love the product, difficult time setting up Alexa
on September 6, 2020
Posted by: Brian H
from Houston, Texas
I really like the mobility of the Move. I can bring it from in-house, to the garage to workout, to the pool to listen. I am, however, having a hard time setting it up with Alexa. Alexa is connected and will tell me it will play a certain song and it doesn't, or it tells me to connect it trough the app which I've already done. I didn't find great customer support to help me with this.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
The app is terrible....I have to delete and re-load everyuse
on September 6, 2020
Posted by: Sell this garbage
from Sacramento
App is terrible, have to delete and reload every use...stalls, doesn't connect, pathetic
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com