Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Great portable speaker with great sound.
on September 9, 2020
Posted by: Music Man
from NJ
Sonos has the best sound system on the market.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound... some odd setup issues
on September 9, 2020
Posted by: Joel
from Michigan
Lovely addition to my soundbar, surround setup. Really good particularly for wandering outside or to the basement and playing the same or different music than the soundbar. Really odd setup compatibility with my port, though that negated use for many days. Ended up taking days to sort w Sonos support, and ended up requiring going to SonosNet vs straight WiFi.
Pros: Different Music, Different Rooms, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Versatility
on September 9, 2020
Posted by: DGB Heavy User
from Rochester Hills, MI
I've been a user of Sonos for many years and am now up to 17 speakers throughout my home (and building). Aside from the brand new models, I have pretty much listened to every make and model. The Move has been an amazing asset to their portfolio due to it's connection flexibility and weather proofing. The sound, as expected, is great. My only criticism of Sonos in general has been the communication signal. BUT, I believe that I've finally resolved this through a combination of placement and having at least one hardwired. The opportunity now lies in some latency issues within the controller application. When you're adding 10+ speakers to a group, it takes some time (10s of seconds, not minutes) for them all to come online. This and the occasional stop/start of streaming content which I believe is directly attributable to the source (SiriusXM streaming). Lastly, with three kids and some friends who are Sonos fans as well, it would be ideal to have the ability to control who can control which speakers. For instance, I'd prefer that my teenage daughter not have the ability to control the Beam in the master bedroom - or, for that matter, her younger sister's speaker (pranks). They should only be able to control their speakers and maybe a few others in the common areas of the home. Sonos is evolving from appealing to a very specialized audiophile market to a upper-end mainstream product. I believe their capabilities also need to evolve since they are capitalizing on the many-to-many inputs-to-outputs vs. one-to-many.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love it!
on September 8, 2020
Posted by: Dad
from MS
I enjoy the wifi and portability in this speaker. I'm very pleased with the Sonos app, too.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Move doesn't allow voice control of other Sonos speakers
on September 8, 2020
Posted by: HTownLeon
from Spring, Texas
Sonos is really advertised as a whole house, multi- room system. Without Sonos app, this simply isn't true as Move voice control doesn't allow control of other Sonos speakers on the same WIFI network. This issue needs to be addressed with a software upgrade and without an app version change. If Sonos goes away or the app goes away, speakers basically become 'bricks'.
Pros: Easy to Set Up, Wireless
Cons: No voice control of other Sonos speakers
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this product again.
on September 8, 2020
Posted by: Adam
from Chicago
Fantastic sound quality in a small and portable package.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Simply love this product
on September 8, 2020
Posted by: Sajjad
from Mountain House, CA
I recommend everyone to get one. Amazing sounds, zillions of music options and very high quality build makes this product my favorite sound system.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easy to set up and great base for a mobile speaker.
on September 8, 2020
Posted by: Schumkinator
from Dallas, Texas
Can run it in your backyard and not need to be close to an electrical outlet.
Pros: Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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