Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Great sound, but pretty bad Google integration overall
on September 10, 2020
Posted by: k_ashok
from Atlanta, GA
My intention was to replace my google home mini with Sonos, but it failed short on multiple fronts. In google home mode, you cannot cast music from YT music or other music service apps. Tried to couple my google home mini with Sonos via bluetooth but that's buggy as well. Direct bluetooth stream works well, but some form of wifi stream would've been nice so you don't have to leave the phone around the speaker.
Pros: Expandable, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Not easy set up
on September 10, 2020
Posted by: home owner
from denver co
remote speaker on patio etc.
Pros: Different Music, Different Rooms, Superior Sound, Wireless
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I would buy again but only one
on September 9, 2020
Posted by: Steve
from Phoenix
Please redo the app is really unintuitive PLEASE UPDATE THE MOVES FIRMWARE SO YOU CAN PAIR TWO WITH BLUETOOTH That's why I bought two
Pros: Different Music, Different Rooms, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Phone App is terrible
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Yes, I would buy product again.
on September 9, 2020
Posted by: Johnny
from Baton Rouge
I use it for listening throughout my house.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Difficult to Use, Having difficulty streaming music from computer., Having difficulty streaming music from my comput
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I liked our first Move speaker so much I bought another
on September 9, 2020
Posted by: Daisy
from Guelph, ON
Years ago I bought an Amp to connect our stereo system and a Five speaker as an Anniversary gift to us. Since then the stereo has been reconfigured to a sound system for our TV and we have expanded our speaker set with several Ones and until recently would unplug a speaker to take it out to the patio. When the Move speakers were announced I was excited but needed a special occasion to justify the cost. Happy Anniversary to us (again)! We loved the sound and portability so much that my husband got one for his birthday too. Once again we have stereo sound because we have paired the two Move speakers. They sit in our lounge when we don't take them outside, so now that room has become the music room. So, find a special occasion and treat yourself or maybe your spouse.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very happy repeat customer.
on September 9, 2020
Posted by: Stick
from Madeira Beach, FL
We recently added the Move to our other Sonos products. We have primarily used our Move on the back porch and love it.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Excellent sound. Assistant feature needs work
on September 9, 2020
Posted by: Mr. Bill
from Larchmont NY
I mainly use this as a secondary speaker in my house, digital assistance works well when the speaker is on the base. I also use this as a blue tooth speaker when travelling as it has excellent sound quality
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: assistant not usable when disconnected from base
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome tunes
on September 9, 2020
Posted by: sidra
from SF
I have the Sonos in my MBR for surround sound, and wanted to stay integrated with a mobile room2room solution. I have a smaller, truly travel speaker, but wanted richer sound for the house. The Move is the perfect solution for me. It was plug & play, integrated automatically within my app and account, and sounds good.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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