Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Great versatility, sound, and water resistant!
on September 12, 2020
Posted by: Sailor John
from Chelsea, AL and Kemah, TX
I use it primarily on the boat; however, I bring it back home with me and use it in the garage, patio and in the bedroom. Great product: I can Bluetooth my Apple Music, which is handy on the boat or connect to any WiFi system and not worry about losing the range of my bluetooth device. Water resistant too!
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I like the product as I received mine as a prize(Thanks to Wonder Bread for their Summer Buns Giveaway). Its nice but the price tag blew me away. I don't think I would pay for one unless I was RICH as this speaker puts a dent in my pocket. But it is very nice as if I a listening to something I can put the speaker anywhere in my home and I can take it with me without having to plug it in.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
I bought this to use around the pool and patio. Streams everything great. Good sound far superior to anything else i have used on bluetooth, etc. Just a bit bulky but from inside to outside not bad. Do not think I would travel with it to anywhere and it is too heavy and big.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I bought this to use in our pool area and out in the patio, I find however it goes with me from the living room, to the kitchen and the originally intended spots. A great mobile speaker to play your music from.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Now that I have the product set up, I absolutely love it. The sound quality is great and I love that it is wireless so I can listen to it anywhere. However, I had a lot of trouble setting the speaker up. I called customer service and the first person I spoke with was extremely rude and was not answering my questions. He told me he wouldn't be able to help me anymore. Which was extremely frustrating as I had this new speaker and no way to troubleshoot how to get it working. I ended up calling back customer service and thankfully got another team member to speak with. She was much more friendly and although it took an hour on the phone to get the speaker working, I was able to complete the set up. The product itself is great, but the customer service could be improved.