Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Works well, sounds great
on September 15, 2020
Posted by: Parrothead
from Olathe, KS
The Move works great on our back deck, front deck, basement and kitchen. Very versatile and easy to move.
Pros: Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
YES I would buy this again
on September 15, 2020
Posted by: Willie
from Cottonwood Height, UT
Really enjoy the Move by the pool.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound
on September 15, 2020
Posted by: James
from Knoxville, TN
Needs to pair with second speaker in Bluetooth mode so can have stereo sound. Can software be updated to accomplish this?
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: needs to pair with second speaker in Bluetooth
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This speaker will exceed your expectations.
on September 15, 2020
Posted by: Chuck
from Mission Viejo
A well designed, well built high quality speaker. I'm confident that it will give me years of listening pleasure.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
No more than a regular speaker
on September 15, 2020
Posted by: Alex
from DR
Only works with wifi, and does not play YouTube. Two serious disadvantages as compared with any regular "speaker" . Overall in the relationship price/value it rates poorly.
Cons: Cannot play youtube, Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Alexa not fully supported
on September 15, 2020
Posted by: MCozzie
from Tacoma, WA
"Audio actions and routines are currently not supported on this device" Why have I forked over ~$400 for a "smart" speaker that isn't completely tested out? I love the sound and the battery life, but come-on, Sonos!
Pros: Expandable, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Amazing product
on September 15, 2020
Posted by: Shawn
from Chatham Kent Ontario Canada
Amazing to have portable sound of this caliber. Unfortunately within my first week I'm already facing more audio drop outs than I ever had with any other Sonos product that I've owned. Resetting the speaker seems to work but hopefully a software update is issued soon to address this.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Moving' on up!!!
on September 15, 2020
Posted by: Mr. Hansen
from Queens, NY
This speaker is the move!!! Amazing sound quality for a Bluetooth speaker.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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