Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Excellent product
on September 19, 2020
Posted by: Bill
from Newtown Square PA
As above, freedom to listen to my favorite music anywhere, anytime-on the deck , at a distant vacation house, at a friend's home-all without multiple systems.also, it should be noted that a technophobe such as myself could set up and operate the Move without difficulty
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound, frustrating wireless reliability at times
on September 18, 2020
Posted by: Andrew
from Canada
I mostly love the speaker. The one complain I have is that it's unreliable / buggy when it's off the dock in terms of connecting. I've had troubles with wifi / blue tooth switching and sometimes the device will seemingly hang up altogether and not allow you to pair or switch modes or even power down without putting it back on the dock. It also sometimes gives me a red flashing warning light when off dock even though battery is full. When it works, it's great though :)
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: wifi / bluetooth reliability
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Like product
on September 18, 2020
Posted by: Doug
from Seal Beach, CA
What I do not like is I need to use two different apps for my older Play 5 and my new Move.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Dropping offline occasionally, but solid experience.
on September 18, 2020
Posted by: Puffin
from Portland, OR
My Move has now mysteriously dropped offline, seemingly without reason, twice (with the rest of my system working fine). Multiple hard resets without results, then unexplainably successful with the reset. Generally happy with the unit. Great sound! Happy with tech support.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Difficulty Setting up MOVE in new location
on September 18, 2020
Posted by: Jeff
from Bethesda, MD
Love product however cannot set it up in different locations. Need assistance. Tried to work with my settings however still could not get to work even when Bluetooth is used.
Pros: Expandable, Having difficulty setting up Move, Having difficulty setting up in a new location, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Difficult setting up in different location
Written by a customer while visiting sonos.com
Customer Rating
4
Nice product, a bit fussy to set up
on September 18, 2020
Posted by: Alex
from Orlando, FL
Nice concept and quality built product. Sounds great!!!! Had some difficulty setting up the Alexa skills but Sonó tech support was great and worked everything out to full satisfaction.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Needs better battery life
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
yes
on September 18, 2020
Posted by: julie
from lakewood new jersey
so hard for me to set up and sensitive volume control.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Product, Sounds amazing
on September 18, 2020
Posted by: Chaz
from Detroit, Michigan
Nothing
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com