Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Perfect terrance companion
on September 26, 2020
Posted by: Tomek
from Poland
I was looking for some battery powered speaker to use on my terrace. I had previously some other brand Bluetooth speaker that was fine but lacked ability to connect to service and play without phone streaming to it. Then SONOS released Move. Pictures didn't justify its size and sound is perfect for outdoor listening. Setup is very easy even when you reconfigure your wifi environment (that happened to me and reconnecting Move to new wifi was a breeze). Love the fact that I can start streaming and stop worrying about having my phone streaming to it. It's funny because one time I left it on terrace playing quietly for whole night - I just forgot to take it inside. Being weather proof is perfect and charging from charging station works perfectly and is super convenient.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
10/10 for ease of use, 6/10 for sound quality.
on September 26, 2020
Posted by: Outermagnolian
from Seattle
Sonos Move delivers exactly the functionality I wanted - a portable speaker that plays in perfect sync with the rest of my Sonos systems. It's particularly useful for outdoor living, where it's very difficult for me to add permanent speakers. The Move plays along with the music inside and creates one seamless sound experience. The downside is a bass response so muddy that I keep thinking something is wrong with the speaker. I play at very modest volumes, nothing louder than a conversation really. But the bass range is just a murky mess. By comparison the portable bluetooth Bose speaker we already have, which is a quarter the size of this unit, plays with crisper sound and far clearer bass notes. The Sonos lover who got me to install my whole-house system was excited to hear the Move, thinking he'd buy one. He remarked within 30 seconds that the sound seemed really off, and wondered if the woofer was blown. It's not - this is just how it sounds. I've adjusted the EQ to emphasize treble and de-emphasize bass. I've kept Loudness turned off. It works, and still gets lots of use even in my home office. It just doesn't get lots of love for the sound quality.
Pros: Easy to Set Up, Expandable, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Technically too limited to be considered valuable
on September 26, 2020
Posted by: h. finch
from Georgia
Great that its weather proof and battery operated- poor design that it cant create a stereo pair with othe Sonos speakers.
Pros: Easy to Set Up, Wireless
Cons: Cant Create Stereo Pair with other Sonos product
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love the Move(s)
on September 26, 2020
Posted by: Sachmo
from Pa.
Kitchen, bedroom, outside.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound
on September 26, 2020
Posted by: Bob C
from Chicago
Wish the set up was more intuitive, automated, and allowed for multiple users desiring distinct settings, log ins and subscriptions
Pros: Free Control Options, Streams All My Music, and More, Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Set up a pain, speaker great.
on September 26, 2020
Posted by: Kathleen
from Darien, CT
I use it outdoors on terrace.The integration with my existing Sonos hard wired speaker was a total pain. Took way too long to get everything running smoothly.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice speaker, but Alexa integration doesn't work smoothly
on September 25, 2020
Posted by: Sluggo65
from Boston, MA
PROS - Great sound - Portable - Wifi or Bluetooth CONS - Too large, too heavy - On white version, controls are impossible to see - Battery life is not as good as it should be - Alexa integration isn't as good as it should be, or even the Sonos One
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Poor Alexa integration
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I returned it.
on September 25, 2020
Posted by: mrlopezmx
from Glendora, CA
This would be great if you can group with Google speakers like Nest Mini or Nest Home which I have in several places around the house I'm not buying premium speakers for my bathrooms or kitchen for example.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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