Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Good product with some issues
on September 30, 2020
Posted by: Down.dog
from nh
Love the portability but the 2 Moves keep disconnecting from each other. Shows that they are paired but still only one Move plays the music. Very difficult to get to re-pair again. :-(
Pros: Different Music, Different Rooms, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent portable speakers
on September 30, 2020
Posted by: DaveG
from London ontario canada
Only issue is apple music compatability. They need to fix this asap. I had intended to nuy a pair of fives and the top of the line soundbar but if it keeps not being able to link with apple music then I won't ever buy another sonos product again. That being said, the sound quality, battery life and ability to move these around make them the bedt portable speakers available in my opinion.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Big Feature Missing
on September 30, 2020
Posted by: Clint
from Salt Lake City
I love the Sonos Move but they're missing an important feature. You can not create a stereo pair in Bluetooth mode.
Pros: Portability, Superior Sound
Cons: Missing Features, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on September 30, 2020
Posted by: Money
from DFW Texas
I use the Move product all night for sleep app music. I listen to talk radio and music daily. Multiple locations
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Where's 6 stars?
on September 30, 2020
Posted by: KDaddy
from Hammondsport, NY
An outdoor speaker is something I've been wanting from Sonos for a long time and the Move has been worth the wait. Super easy to use. Smart when switching between WiFi and Bluetooth. Great power management. Feels 'right' in your hand (not too heavy, not too light). So happy with this purchase.
Pros: Battery friendly, Different Music, Different Rooms, Easy to Set Up, Flexible, Free Control Options, Smart Power management, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Outstanding Product for the money
on September 30, 2020
Posted by: DreamGirl
from Norcal
Excellent product with I credible customer service with patience and kindness
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love my portable speaker.
on September 30, 2020
Posted by: BW
from Illinois
Our ceilings are very high and the sound echo's everywhere. So I place my Sonos portable speaker near me, where ever I am in the house........... Have two, will buy a third.....only draw back is they are heavy.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best product to come out of Sonos!
on September 30, 2020
Posted by: Anne
from Hatteras Island, NC
We waited forever for Sonos to make an outdoor speaker. We absolutely love the Move. The docking station/charger makes it easy to move the Move wherever we want while staying connected to the other Sonos speakers in the rest of the house.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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