Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2 out of 5
2
I bought too early
on September 30, 2020
Posted by: TAG
from New Jersey
Already own set of speakers for my living room and very impressed. Took next step and spent more $$ on the Move for purpose of using outside in sunroom and out by the pool. The Move sounds great & holds long charge. The frustration sets in when the Sonos app does not work without WiFi (data plan does not work) and then the Move will not connect always when using Bluetooth. I attempt to play music off my phone via AirPlay. It finally (usually) works after a lot of frustration and time. It's clear Sonos still has some bugs to workout- 1- app should work on data plan like every other app. 2- Move should be more user friendly for connection and use. Should not be so difficult for the price.
Pros: High quality sound
Cons: Difficult to Use, Difficult to know which mode it's in, Difficult to switch between WiFi & Bluetooth, Not always available selection to app connect
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound. Really flexible.
on September 30, 2020
Posted by: Russ
from Calgary Canada
This is great for using in the house and outside. It covers our backyard and is great for outside by the pool.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Weather resistant for outside use, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The best
on September 30, 2020
Posted by: Julian
from Dallas
The best
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Shaking and moving with the "Move"
on September 30, 2020
Posted by: FMTriv
from Grimsby, Ontario Canada
The products are excellent. I was Leary of buying the Move. But once I received it I realized it is made to the same standards as all other Sonos products. Sound quality is excellent.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sonos MOVE Amazing outdoor performance
on September 30, 2020
Posted by: Stan the BLues man
from Toronto Cananda
use it on the back deck and like that we can move it to the area of the yard we happen to be in.Amazing sound outdoors. During winter wee look forward to using it all around the house.
Pros: Easy to Set Up, Superior Sound, Wireless, battery has not run out even after hours of use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
LOVE LOVE LOVE OUR MOVE
on September 30, 2020
Posted by: Kelly
from Ft Pierce, FL
We use the Move outside on the patio. Sounds great and wireless so we can take it wherever we go
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
not unless i can interface with google home and sync music..
on September 30, 2020
Posted by: joe
from ma
I use the speaker outside on the deck and it is great as a standalone speaker. If you have google home it does not interface with the hub so you can sync stream.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult Setup, Unable to sync to google in house hub !!
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would highly recommend this product
on September 30, 2020
Posted by: Don Q
from Attleboro Ma
Easy set up Outstanding sound Now you can have a great speaker wherever you go!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: It might seem a bit heavy to some people
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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