Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
This speaker is CRAZY GOOD!
on October 15, 2020
Posted by: Scooter
from Newbury Park, CA
I use this speaker all around the house. The fact you can use it on battery power for extended periods is wonderful. The sound that comes out of this is amazing!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
??
on October 15, 2020
Posted by: Grandpa J
from Westfield IN
Able to take with me
Pros: Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Expensive, but love the flexibility & portability
on October 15, 2020
Posted by: JD
from Brooklyn, NY
The Move lives in my kitchen and provides great, rich music there via Wifi in concert with my home Sonos setup. When I want to go out for a picnic or into the backyard, I take the move with me and stream music to it via Bluetooth. The speaker sounds great inside and outside.
Pros: Portable, Rugged, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Going to buy a second one soon.
on October 15, 2020
Posted by: Matt P
from Canada
Use for music poolside and outdoor movies.
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound, inside and out! Easy with Wifi or Bluetooth
on October 15, 2020
Posted by: Outdoor Musicman
from Bloomfield, Michigan
Use the Move outside by the pool, and also inside with my other Sonos speakers. Sounds great, easy to pair with WiFi or Bluetooth.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Very disappointed!
on October 15, 2020
Posted by: Steve
from St. Louis
I used to be a big Sonos fan, not any more . Sonos does not support their early generations and they are not compatible with their new technology. I need to use three different apps to get all my speakers to work.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great sound but not a good Google Home solution
on October 14, 2020
Posted by: Rolaids
from St Paris, OH
I wanted a great sounding mobile unit that could be used around the house and outside along with trips to the beach etc. I also want it to work smoothly with Google Home as I am well invested in it. Upside - Adaptive sound and quality as you move to different environments is amazing! The easy mobility with charging base that you just sit the Move on with no plug/unplug is great. Big Downside - Sonos does not play well with google home like JBL and other devices do. It is not a speaker that you can play directly to or use in a speaker group. The Sonos App is a real pain in the neck to use. There is no direct connection between YouTube Music app and the Sonos Move so no quick access to mixes that will auto play. If you can deal with the cumbersome Google integration then I recommend it for its high quality, adaptable sound and easy portability.
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound. Love the portability. Alexa needs improvement
on October 14, 2020
Posted by: blare
from Los Angeles
Love the sound quality and love the portability. Keep Sonos Move in the kitchen during the day and move it into the living room at night to watch movies, using the Move as a center speaker in concert with Sonos Playbase, Sub woofer, and two Sonos Ones. Pretty dang amazing surround sound! My one complaint is the integration with Amazon Alexa. The Sonos Move has problems "hearing", which results in "Alexa, pause" becoming "Alexa, stop", in other words, when you want to go back to the program you were listening to, it just doesn't happen. Hoping that this can be corrected by Sonos with an update to the OS.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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