Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Yes
on October 21, 2020
Posted by: SLS
from Waltham, MA
I had some difficulty setting up ....due to my own "issues". The Home has great sound and quality. I linked to Spotify. It is so nice to be able to move around outside or on the deck without the hassle of wires.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sound and Mobility
on October 21, 2020
Posted by: Guy
from Omaha, NE
The 'Move' is a great product. Its ease of operation from very little setup, install and play were seamless. The easy to follow instruction take you from the box to playing music in no time. The 'Move' offers you the ability to take the music you love anywhere and take advantage of great Sonos sound quality.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
disappointing
on October 21, 2020
Posted by: Stuart
from Portland, OR
I love my other Sonos products. The sound quality of the Move is disappointing.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Great sound. However the battery does not last.
on October 21, 2020
Posted by: Jacek
from Sacramento
Once charged and left unused and turned off, the battery will last several days and not hold the charge. Not worth the money. Expected a better product for the price.
Pros: Expandable, Superior Sound, Wireless
Cons: Battery does not hold charge, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again.also adding other Sonos
on October 21, 2020
Posted by: AFK8992
from Illinois
I like to listen to Pandora. Audible. Audiobooks and podcasts. I have been using Sonos for 8 years. I like that the app is always being updated, the sound is getting better and better. easy to use. I especially like the Move which can be used outside/wirelessly. I did not give it 5 stars because the new version took away my ability to listen to Podcasts(apple Podcasts) from my iPhone.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Would Buy again, but not an easy set up
on October 21, 2020
Posted by: B2Bob
from Sarasota FL
Use Move as a pool deck source or extra sound with Soundbar
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds great and soconvenient!
on October 20, 2020
Posted by: Teek
from Des Plaines
Easy to take outside or move to the garage.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
The rest of my sonos speakers hate the sonos Move
on October 20, 2020
Posted by: Pete
from Chico, CA
I had 8 sonos speakers throughout the house, and life was good! Then, 2 years later, I introduced this sonos Move to the family of my existing speakers, and total disaster. It's like an adopted child that none of the other children want to play nicely with. I have daily issues with speakers turning on and off, or just not playing music at all. I have had to reset the system every 7 - 10 days because three or four of the speakers will refuse to play music. Before adding this sonos Move to the group, I would have issues with the overall system about once a month. Usually it just required a simple unplug, or a wifi reset. But since adding the Move, its been a total rebellion by the other speakers. They do not like the new addition, and refuse to play nicely together.
Pros: Wireless
Cons: Constant conflicts with the other speakers, New problems throughout system
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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