Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Best portable speaker I have ever heard!
on October 29, 2020
Posted by: Grumpaw
from Cincinnati, Oh
I have used the Move in my garage, by the pool and linked to my connect for great surround in the Family room. Sounds fantastic everywhere!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
The battery does not last
on October 29, 2020
Posted by: Jim the Runner
from Penfield
We take it everywhere, but if you only use it for a few hours and don't put it back on the charger, it's dead the next day. I would not recommend this yet. Hopefully you will come up with a better battery with the next version
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Weak wifi receiver...frequent drop outa
on October 29, 2020
Posted by: Orijohnal
from Toronto
I have been a big Sonos missionary but my 7 zone system has incrementally lost its reliability. I get that the microwave will interfere but Sonos needs to focus more on reliability. Too many drop outs.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
A wonderful portable speaker
on October 28, 2020
Posted by: Rixh
from Atlanta, GA
This product is part of a multi room setup that works wonderfully. It is also portable for use outside.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Poor battery.
on October 28, 2020
Posted by: JC
from San Diego
I love all my Sonos products but NOT the Move. The battery completely dies in about 3 days - even when the Move is turned off and not in use. I've tried two of them, and they both have the same issue.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
2nd Move
on October 28, 2020
Posted by: Musicman
from Dallas
Best-sounding speaker by far but it is so difficult to set up. After setup, no issues. However, users are forced to use the app for setup. Setup should be easy and app-less for Bluetooth but sadly it is not. Too expensive to be this difficult to set up.
Pros: Different Music, Different Rooms, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound, ease of management.
on October 28, 2020
Posted by: Pete the beat
from New York City
I use the Move to listen to the news and streaming services like Pandor and Spotify. I was disappointed that I can't pair it with my TV and my computer
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Lacks an auxiliary input to connect to devices
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again!
on October 28, 2020
Posted by: Daymon
from Atlanta
The move is a really good speaker for my house and system. My only issue is that the amazon integration gets a little cumbersome at times.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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