Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
Halloween was spookier than ever!
on November 8, 2020
Posted by: Grant Park Mask Wearer
from Portland Oregon
We already have an extensive Sonos network so the addition of Move allows us to take our tunes outside which is fantastic. We used it for spooky tunes at our neighborhood distanced dance party to great effect. Ran it off my phone via Bluetooth. As with all our other Sonos products, connection is intuitive and quick. I don't love the price, but appreciate the engineering that makes it all possible.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Take it outside, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Workaround for network extenders
on November 8, 2020
Posted by: Big E
from Oakton
If your home network has extenders (which have different addresses than the main router like on Verizon), then you'll need to move close to the main router with your phone (streaming source) to connect to the Sonos network. If you try to connect while your phone is near the extender, Airplay cannot find the Sonos device because your phone is now connected to the extender address, which isn't synced to the Sonos speaker. I'm sure this isn't exactly correct, but bottom line- I can connect as long as I do it near the main router, then can move anywhere.
Pros: Expandable, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Concerned about reliability and sound is average
on November 8, 2020
Posted by: Dave
from Blue Ridge, GA
Had product two weeks and then wouldnt power up no lights nothing. Fortunately was able to simply return to store for an exchange. Bee a month now and so far replacement has not failed. The Move sound is average and ok for casual listening out on porch, etc.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Poor Sound Quality, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Completely satisfied.
on November 8, 2020
Posted by: BeRad
from Kamloops BC
Added the Move to a preexisting system for sound in my wife's dressing room. Being an owner of four Play 5's and six Play One's as well as Sub and Playbar I had high expectations of the Move and it did not disappoint.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound, great design!
on November 8, 2020
Posted by: Audio buff
from Montreal, QC
Portable, bring it inside and out on the deck, fantastic fill-the-room sound! Really great sound.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Flexibility
on November 8, 2020
Posted by: Art -13
from Star , Idaho
The Move speakers were better than any wired installed outdoor speakers I've had in the past. The ability to stream, control volume with your phone and being able to move from one location to another is awesome ! Since my purchase, I've gifted my sons a pair and they also totally enjoy them.
Pros: 35, Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Move review
on November 8, 2020
Posted by: Mitch
from Monroe, LA
I use the Move outside all the time. Great sound quality and very ease to transport. Recharging very easy.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sure
on November 8, 2020
Posted by: Tip
from Calgary
Ease of movement to garage, other rooms etc.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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