Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4
Great Portable Sound System
on November 10, 2020
Posted by: Ashu
from Dubai, UAE
Sound quality could be more better and app has issues, keeps hanging, not user friendly, keeps skipping playlist abruptly. Please get these issues fixed.
Pros: Easy to Set Up, Free Control Options, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Plenty of Room for Improvement
on November 10, 2020
Posted by: Endless Disappointment
from Michigan
I am a long time Bose customer but have heard so much about Sonos over the years I decided to try it because Bose still lacks a decent multi-room music streaming option. After trying out Sonos and experiencing endless frustration and disappointment with the apps and speakers I am ready to run back to Bose. Very disappointing because I had truly been enthralled with the idea of switching fully over to Sonos.
Pros: Expandable
Cons: Battery life is even worse than advertised, Difficult Setup, Difficult to Use, Does not accommodate NPROne App, Sound can only be controlled when sonos app is o, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
No
on November 10, 2020
Posted by: J-M
from Melbourne, FL
Difficult to connect to the WiFi
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound!!
on November 10, 2020
Posted by: LT
from San Antonio
I took this device to a beach house I rented and used it to play music on the patio... I love the sound. My one complaint with all Sonos devices is that I can't play music saved on my iPhone... I have a huge music library... I can play music from my laptops but the software struggles with that as well... fret for playing pandora and Spotify if you don't have your own music collection.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
Cons: Does not play the music on my iPhone
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound, great mobility, occasional connection glitches
on November 10, 2020
Posted by: Dave
from Sammamish, WA
I love this speaker. It fills a couple holes in my desired use cases. It is big enough to provide rich good sound, and it can easily be taken to the backyard deck on a nice day without the hassle of cords. It works well as a Bluetooth speaker and as part of my Sonos network. Occasionally, I have difficulty toggling from Bluetooth to WiFi, though power-cycling always fixes it quickly.
Pros: Different Music, Different Rooms, Easy to Set Up, Portable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Toggling between Bluetooth and WiFi issues
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Software struggles with multiple devices and multiple homes
on November 10, 2020
Posted by: J M
from Chestnut Hill, MA
I use multiple devices to control systems in two homes. The systems frequently become unavailable and require full WiFi resets and installations to function
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great Sound and portable
on November 10, 2020
Posted by: Sam
from Orlando Fl
Around the house and vacation
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
seems like cool product but issues
on November 10, 2020
Posted by: Ralph
from Louisville
This is a well designed, very well built product but I have continued issues maintaining a connection with my iPhone. I was unable to set it up then had help from a Geek Squad person. It worked okay for a few weeks and now have lost the connection and am unable to get it going again. I am fairly tech savvy, so this is a product issues! Need to call and get support again but I don't have time to mess with this stuff. So I will rate No, would not recommend
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com